Ourisman Honda of Laurel - Service Center

Marvin was my service writer and he was phenomenal. Very polite, professional and personable. I did a drop off for an appointment the next day and he called me less than 2 hours later to tell me my ser Very polite, professional and personable. I did a drop off for an appointment the next day and he called me less than 2 hours later to tell me my service was complete to include the addition of an oil change and tire rotation that I only asked for when I dropped the car off. I will definitely be returning for future service needs. Thank you Marvin, you are amazing! More

Jason was my service advisor he was great and they were able to get me in a time of a pinch. He called me back at the time he said he would and got me squared away able to get me in a time of a pinch. He called me back at the time he said he would and got me squared away More

Excellent customer service. Chris was very welcoming and the service was prompt. Thank you. Appreciated service. Chris was very welcoming and the service was prompt. Thank you. Appreciated service. More

They are easy to work with, communication is good and service did a great job. I will bring my car back for service service did a great job. I will bring my car back for service More

Service department was unprofessional and did not do the work we asked them to do. Also did not provide a loaner car and couldn’t understand why it was inconvenient when they wanted to keep the car 3 nights work we asked them to do. Also did not provide a loaner car and couldn’t understand why it was inconvenient when they wanted to keep the car 3 nights. We will not be back More

Great service reps. Everyone was cordial and helpful. Will go back to them if I have a problem. Everyone was cordial and helpful. Will go back to them if I have a problem. More

I had an amazing experience with my car, their services is superb,Thanks Mohammad for your professional advice. is superb,Thanks Mohammad for your professional advice. More

Kris was an excellent job assisting me! I’m so grateful to had experienced his excellent customer services! I’m so grateful to had experienced his excellent customer services! More

Kris Row greeted me with a smile and provided good customer service. First in line and out within a hour’s time for an oil change and recall. customer service. First in line and out within a hour’s time for an oil change and recall. More

Very professional. Courteous and friendly. Very knowledgeable about the cars, and how to repair them. I would recommend this dealership. Courteous and friendly. Very knowledgeable about the cars, and how to repair them. I would recommend this dealership. More