Ourisman Honda of Laurel - Service Center
Laurel, MD
116 Reviews of Ourisman Honda of Laurel - Service Center
My last three vehicles have been bought at Ourisman Honda of Laurel. Everyone is always so professional and nice and we def get treated like family, not repeat customers. George, in sales I amazing and alway of Laurel. Everyone is always so professional and nice and we def get treated like family, not repeat customers. George, in sales I amazing and always willing to help. The Service department is unbelievably amazing and fast. Jason T was so nice and helpful; got my vehicle when promised. Location is always clean and welcoming and internet is always reliable! More
Marvin was my service writer and he was phenomenal. Very polite, professional and personable. I did a drop off for an appointment the next day and he called me less than 2 hours later to tell me my ser Very polite, professional and personable. I did a drop off for an appointment the next day and he called me less than 2 hours later to tell me my service was complete to include the addition of an oil change and tire rotation that I only asked for when I dropped the car off. I will definitely be returning for future service needs. Thank you Marvin, you are amazing! More
Jason was my service advisor he was great and they were able to get me in a time of a pinch. He called me back at the time he said he would and got me squared away able to get me in a time of a pinch. He called me back at the time he said he would and got me squared away More
Service department was unprofessional and did not do the work we asked them to do. Also did not provide a loaner car and couldn’t understand why it was inconvenient when they wanted to keep the car 3 nights work we asked them to do. Also did not provide a loaner car and couldn’t understand why it was inconvenient when they wanted to keep the car 3 nights. We will not be back More