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Ourisman Honda of Laurel - Service Center

Laurel, MD

4.6
116 Reviews

116 Reviews of Ourisman Honda of Laurel - Service Center

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April 27, 2024

A great and professional experience this morning with the service department. Gerald Brown explained everything clearly and was patient with my questions. The waiting area was clean and all interactions I wi More

by jenneller72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 29, 2024 -

Ourisman Honda of Laurel responded

Thank you for sharing your experience with us! We're delighted to hear that you had a great and professional experience with our service department.

April 21, 2024

Friendly staff, very professional, pointed out other issues I was not aware of and repairs were done immediately.. More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Ourisman Honda of Laurel responded

Thank you for this amazing review, Dean.

April 05, 2024

Always friendly and professional. Reliable and honest -- I can always trust their assessment of my car. More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Platon
Apr 08, 2024 -

Ourisman Honda of Laurel responded

Thank you for such a great review!

April 05, 2024

The service was fast, clean and transparent. They showed me everything that was wrong even with pictures of how dirty my filters were. Will recommend to all my friends. More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Ourisman Honda of Laurel responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our service fast, clean, and transparent.

Apr 09, 2024 -

Ourisman Honda of Laurel responded

Thank you

February 23, 2024

Jason was great and service was excellent when I got my oil changed. He’s an excellent worker there. He should get a pay raise👍🏻 More

by Karen Lehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 23, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for your kind words about Jason, Karen. We really appreciate your business.

February 20, 2024

Excellent service ! ! My first time ever going to one and I couldn’t have asked for a better service especially from Jason Taylor he helped me understand everything and m More

by Xenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Taylor
Feb 23, 2024 -

Ourisman Honda of Laurel responded

It's great to know that Jason Taylor provided outstanding service and made your first visit smooth and easy. Thank you for your business.

February 20, 2024

Outstanding service, friendly staff, very helpful, great and convenient location. Highly recommend. Nice work all around! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris row, Kris Platon
Feb 23, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for your amazing review.

February 15, 2024

Fast drop off, fast service and effort less. Waiting area is decent with water and coffee More

by Paulla Mehta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Platon
Feb 15, 2024 -

Ourisman Honda of Laurel responded

Thank you, Paulla for the 5 star review.

February 15, 2024

Car was ready ahead of time. Communication during the process was exceptional. Good customer service. More

by Msjlewiseducate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Platon
Feb 15, 2024 -

Ourisman Honda of Laurel responded

Thank you for much for the kind words!

February 03, 2024

Everything completed on time. Excellent recommendations for service. Price and timing good. Ready on time. More

by pzani1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Feb 05, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that scheduling our service was easy for you and that we were able to complete the job in a timely fashion.

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