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Ourisman Honda of Laurel - Service Center

Laurel, MD

4.6
123 Reviews

123 Reviews of Ourisman Honda of Laurel - Service Center

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February 20, 2025

The staff I was in contact with at Ourisman Honda were very courteous and helpful in getting my service accomplished in a quick and efficient manner. More

by doug_curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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February 14, 2025

Mohammad at Service dept was very helpful and friendly. I recommended Mohammad at Service Department for car issue. He did his work well as professionally. More

by min
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Jalloh
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February 14, 2025

I did the Recall service at Ourisman Honda and it was great experience and on time. I recommend all Honda owner to service their car there. More

by anassmasri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Feb 17, 2025 -

Ourisman Honda of Laurel responded

Thank you for your recommendation! We're glad your recall service was a great experience and completed on time. We appreciate your support!

January 25, 2025

Installed fuel pump recall in my 2018 Ridgeline same day I had appointment to inspect More

by Bluehenjay22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Garcia
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Jan 27, 2025 -

Ourisman Honda of Laurel responded

Thank you for the great review! See you soon.

January 16, 2025

Came in for recall on fuel pump. They broke my fuel gauge. Stopped middle of freeway More

by caitlinbedard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Mil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in service
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Jan 18, 2025 -

Ourisman Honda of Laurel responded

I’m very sorry to hear about the issue with your fuel gauge after your recall service. This is not the experience we aim to provide, and I understand your frustration. Please contact Bill Lavin directly at blavin@ourismancars.com so we can resolve this promptly. Thank you for bringing this to our attention.

January 11, 2025

I received excellent service. Mohamed took the time to explain to me the issue, and offered a solution. More

by Honda2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed
Report | Print
Jan 15, 2025 -

Ourisman Honda of Laurel responded

Thank you for your feedback! We're glad to hear that Mohamed took the time to explain the issue and offer a solution. We appreciate your kind words and are happy you received excellent service!

December 29, 2024

The team at this dealership takes the time to help me understand my car. I'm not just a number, if I don't understand my car they explain and show me my options or how best to operate my car. More

by Melinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Ourisman Honda of Laurel responded

Thank you for your kind words! We're happy to hear you had a great experience with us. If you need any further assistance, don't hesitate to reach out.

December 20, 2024

The oil change did not take very long. Milton Mata was very helpful as well. More

by Randall D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Mata
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Dec 21, 2024 -

Ourisman Honda of Laurel responded

Thank you! We're glad to hear the oil change was quick and that Milton was helpful. We appreciate your support!

December 20, 2024

Efficient, clear, friendly service agent K Row,. The Ourisman Honda Of Laurel staff were very pleasant and smiling upon my arrival at 8:10am . The wait was short , all appears GOOD!! Very pleasant More

by 1cricketduck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Row, Charlotte ( phone agent that scheduled appt.
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Dec 21, 2024 -

Ourisman Honda of Laurel responded

Thank you for the great review! We're glad to hear you had a pleasant experience and appreciate your recommendation. We look forward to serving you again!

December 17, 2024

Professional, curtis, Excellent job! I'm well pleased with the great job that Mr. Curtis did. Thank you much! More

by lorrainem257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
Report | Print
Dec 21, 2024 -

Ourisman Honda of Laurel responded

Thank you!!!!

Dec 21, 2024 -

Ourisman Honda of Laurel responded

We're glad Mr. Curtis provided excellent service. We appreciate your kind words and look forward to seeing you again!

Dec 21, 2024 -

lorrainem257 responded

You are welcome and again, thanks for a great job done!

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