Ourisman Honda of Laurel
Laurel, MD
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Marvin was my service writer and he was phenomenal. Very polite, professional and personable. I did a drop off for an appointment the next day and he called me less than 2 hours later to tell me my ser Very polite, professional and personable. I did a drop off for an appointment the next day and he called me less than 2 hours later to tell me my service was complete to include the addition of an oil change and tire rotation that I only asked for when I dropped the car off. I will definitely be returning for future service needs. Thank you Marvin, you are amazing! More
Jason was my service advisor he was great and they were able to get me in a time of a pinch. He called me back at the time he said he would and got me squared away able to get me in a time of a pinch. He called me back at the time he said he would and got me squared away More
Service department was unprofessional and did not do the work we asked them to do. Also did not provide a loaner car and couldn’t understand why it was inconvenient when they wanted to keep the car 3 nights work we asked them to do. Also did not provide a loaner car and couldn’t understand why it was inconvenient when they wanted to keep the car 3 nights. We will not be back More
Ourisman service was outstanding. They kept in contact with me during every step of the process. All the staff was friendly and welcoming. They truly went the extra mile. I have purc They kept in contact with me during every step of the process. All the staff was friendly and welcoming. They truly went the extra mile. I have purchased many of my automobiles with them. Good job every time. More
Our salesman Jevan was very attentive to our needs and was taking care of everything pretty quickly and the closing was very smooth no drama, thank you was taking care of everything pretty quickly and the closing was very smooth no drama, thank you More