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Ourisman Honda of Laurel
Laurel, MD
188 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 188 reviews
July 27, 2024
Worst I don’t recommend this honda dealer either for sales or for service, they make you sit for hours and don’t say whats happened with the car. I had a very worst experience with this dealer. sales or for service, they make you sit for hours and don’t say whats happened with the car. I had a very worst experience with this dealer. More
by Issivandy
Employees Worked With
Bryan
July 21, 2024
Great service when I bought my Accord and the people were very friendly and helpful very friendly and helpful More
by roxann
Employees Worked With
Other Employees :
And Angel and another Male tall blonde guy name started with B , Kris Platon
July 11, 2024
My most recent experience with Ourisman Honda of Laurel was terrible. I presented the Service Clerk with my Oil Change and Tire Rotation coupon and requested blades replaced. The service technician bro was terrible. I presented the Service Clerk with my Oil Change and Tire Rotation coupon and requested blades replaced. The service technician broke the clips on my outsourced hubcaps and refused to put them back on. My total was $116.00 after I provided the coupon so I asked for a discount for the breakage of my hubcap clips in which, I was discounted $30. The wiper blades were never replaced but, I was being charged for them prior to the $30 discount. The experience I received when I purchased my vehicle was 🌟 🌟 🌟 🌟 🌟 but today, I give Ourisnan Honda of Laurel a 🌟. More
by dchatman527
Employees Worked With
Kris Platon
June 29, 2024
Great buying experience the whole process was transparent and smooth. Karim was great to work with! and smooth. Karim was great to work with! More
by Ryan
Employees Worked With
Other Employees :
Karin Bouarfa, Kris Platon
June 27, 2024
The Service Advisor Jason Taylor was very nice and professional. He checked on my car a few times and made sure everything was done as quickly as possible. professional. He checked on my car a few times and made sure everything was done as quickly as possible. More
by asadisfahani
Employees Worked With
Jason Taylor (Service Advisor) 5 stars.
June 25, 2024
Our service professional was courteous and made sure we understood everything they were proposing to do. Our car was ready when they said it would be, and they followed up throughout the process with multi understood everything they were proposing to do. Our car was ready when they said it would be, and they followed up throughout the process with multiple phone calls. More
by lahoff_c
Employees Worked With
Service professional
June 21, 2024
Yes to buy, no to service. Love the sales dept, was able to negotiate a price on a vehicle my research told me was “deal unlikely” Service department tries to suggest thous Love the sales dept, was able to negotiate a price on a vehicle my research told me was “deal unlikely” Service department tries to suggest thousands of dollars every time you take your car in for an oil change. They go out of their way to NOT deliver on the “perks” they offer like car washes and detailing. Yes to buy, but service elsewhere. Have bought 2 cars there. More
by 2 time buyer
Employees Worked With
Victor
June 11, 2024
Impeccable customer service, knowledgeable staff, professional demeanor. Thank you kindly for providing a seamless experience for my first service visit. We appreciate your dedicated service. professional demeanor. Thank you kindly for providing a seamless experience for my first service visit. We appreciate your dedicated service. More
by patri.lucas
Employees Worked With
Mr. Rowe
