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Ourisman Honda of Laurel

Laurel, MD

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Employees
Reviews
Vehicles
4.7
224 Reviews
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3371 Fort Meade Rd

Laurel, MD

20724

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Showing 224 reviews

April 24, 2023

They were very helpful and polite, kept me informed, and fixed my problem. Great customer service!! More

by Jbrumble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 24, 2023 -

Ourisman Honda of Laurel responded

Thanks a bunch for the five stars! We value your business at Ourisman Honda of Laurel and look forward to providing you with great customer service in the near future. We will pass your kind words on to our knowledgeable and polite team members. If you need anything, please don't hesitate to reach out--we're here anytime. Have a wonderful day, and drive safe!

April 21, 2023

Excellent service. I highly recommend the team at Laurel Honda. Very friendly, knowledgeable and professional. More

by Jlf4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 24, 2023 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to leave a review! Excellent customer service is our top priority, and we're thrilled our team provided that experience during your visit. We'll be sure to pass your kind words on and tell them to keep up the knowledgeable and professional work. We look forward to serving you in the near future. Thanks for supporting Ourisman, and have a great day!

April 18, 2023

Outstanding service personnel. Quick and friendly. If there is anything negative it would be to replace the night drop containet More

by Charlie.acaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Ourisman Honda of Laurel responded

Thank you very much, Charlie, for taking the time to leave a review! We take genuine pride in the customer service we provide, and we're grateful you experienced that during your visit. We will use your feedback to improve our services moving forward. If you or your vehicle needs anything, we're here anytime! Thanks for supporting Ourisman Honda of Laurel. Take care, and have safe travels!

April 11, 2023

Jason was great. Took time to explain what was going on withy car and all the costs to repair. More

by nnennak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Taylor
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Apr 24, 2023 -

Ourisman Honda of Laurel responded

Thank you very much for your 5-star review! We appreciate the staff highlight for Jason and will pass your kind words concerning his communication and professionalism on to him. Glad to hear your vehicle was serviced quickly. If you need anything, we're here anytime and happy to assist. We look forward to your next visit with Ourisman. Have a great day, and drive safe!

April 10, 2023

Great service. They were attentive and quick to get back to me. Happy with the process. More

by Bgs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon, Jim, Robert Chen
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Apr 24, 2023 -

Ourisman Honda of Laurel responded

Thank you so much for your review! We're glad to hear you experienced great service at Ourisman Honda of Laurel. We take genuine pride in the customer service we provide, and we're grateful it shows. Congratulations on the new Honda--we hope you love it! If you or your vehicle needs anything, we're here anytime and happy to assist. Have a great day, and take care!

April 03, 2023

OUR BUYING EXPERIENCE TODAY WAS GREAT —JIM POWELL SALESMAN WAS VERY PROFESSIONAL AND VERY KNOWLEDGEABLE—BEEN BUYING CARS FROM YOU ALL SINCE 1992 More

by Lawrence.boarman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Chen
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Apr 03, 2023 -

Ourisman Honda of Laurel responded

Thank you so much, Lawrence, for your review! We're thrilled to hear about your positive experience working with Jim at Ourisman Honda of Laurel. We'll be sure to pass your kind words on to him. Thank you for your continued loyalty to Ourisman since 1992--we're grateful for your support and are here if you need anything. Congratulations on the new Honda! Have a great rest of your Monday, and drive safe!

March 24, 2023

Service is v good service manager mr jallowa Excellent v print & helpful He helpe me all thecway More

by Gunvantpab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr jallowa
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Mar 27, 2023 -

Ourisman Honda of Laurel responded

Thank you for your business, if you need anything else please contact us anytime. Thank you, Gunvantpab

March 24, 2023

The process was quick and easy. And the feedback on the tires was helpful. Thanks. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel.
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Mar 24, 2023 -

Ourisman Honda of Laurel responded

Thank you for the kind words, Walt.

Mar 27, 2023 -

Ourisman Honda of Laurel responded

Thank you for the kind words, Walt

March 20, 2023

Donny was super helpful and quick when I needed a reliable car within my budget and fast! He listened to my preferences and made it happen like a boss. Super thankful for the Honda team!! Angel was a More

by Victoria T
Recommend Dealer
Yes
Employees Worked With
Donny
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Mar 20, 2023 -

Ourisman Honda of Laurel responded

Victoria, thank you very much for your 5-star review! We're thrilled to hear about your positive experience at Ourisman Honda of Laurel. We'll be sure to pass your kind words on to Donny, Angel, and the rest of our team. Congratulations on the new Honda--we hope you love it! If you or your vehicle needs anything, we're here anytime. Thanks for supporting us. Have a great day, and drive safe!

March 03, 2023

Everyone is efficient and upfront about the work needed. They are great about explaining your cars needs too. More

by lbmatys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 06, 2023 -

Ourisman Honda of Laurel responded

Thank you very much for your feedback! Excellent customer service is our top priority, and we're glad it shows in our efficient and knowledgeable team members. If you need anything, we're here and grateful to assist. Thanks again for supporting Ourisman Honda of Laurel! Have a great day, and drive safe.

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