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Ourisman Honda of Laurel
Laurel, MD
177 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 177 reviews
March 20, 2023
Donny was super helpful and quick when I needed a reliable car within my budget and fast! He listened to my preferences and made it happen like a boss. Super thankful for the Honda team!! Angel was a reliable car within my budget and fast! He listened to my preferences and made it happen like a boss. Super thankful for the Honda team!! Angel was also awesome and communicated great, can’t recommend them enough! I wish I had come to them sooner! Everyone is friendly and kind here. More
by Victoria T
Employees Worked With
Donny
January 12, 2023
I can't say enough good things about Sales Manager Ramon Hart, Sales Executive Lamont Jefferson, and Finance Manager Melleny Hobbs and the Ourisman Honda team - their responsiveness, professionalism, and in Hart, Sales Executive Lamont Jefferson, and Finance Manager Melleny Hobbs and the Ourisman Honda team - their responsiveness, professionalism, and integrity. Working with them, we bought our CR-V on line - they kept and exceeded every promise they made - sent the necessary documentation quickly - and then Lamont even delivered the car to us at our home ( about an hour away from the dealership) and took the time to show us all of the features. And we got a great deal on the car, which was exactly what we wanted, too. Couldn't have been easier and hassle free - great, encouraging experience - and it was buying a car! Everything about working with Ramon, Lamont and Melleny was terrific, the interaction way ahead of the other Honda dealerships we talked with ( among those, one wanting about $2K more for the car, another insisting we come to the dealership). We strongly recommend Ramon, Lamont and Melleny and the Ourisman Honda team as your first choice. Great job, Ramon, Lamont and Melleny! - give them a call if you want to buy a new Honda. More
by Steve
Employees Worked With
Sales Manager Ramon Hart, Sales Executive Lamont Jefferson, and Finance Manager Melleny Hobbs
August 03, 2022
Donny Edwards was my salesman. He called me to come in to talk about trading my Honda Odyssey for a new model. He remained professional, positive, and sincerely interested in helpi He called me to come in to talk about trading my Honda Odyssey for a new model. He remained professional, positive, and sincerely interested in helping me. I would recommend him to family and friends! I drove away with a new model and happy with visit. More
by rochelle.glovick
October 25, 2021
Bait & Switch is the tactic used at this dealership. I had used Carfax to find a few different used cars and setup the appt. The sales rep did not take the time to understand my needs and immediately trie had used Carfax to find a few different used cars and setup the appt. The sales rep did not take the time to understand my needs and immediately tried to up sell me to a new car. As we discussed the actual used car I wanted, she explained their "service fee". The service fee is basically their costs to get the vehicle ready to sell (cleaned, tires, oil change, etc). Every other dealer includes this in the full cost. This one tries to be sneaky and hide it. They give not only car salespeople but all salespeople a bad name. More
by Steve Gold
Employees Worked With
Tiffany Lipscomb
June 28, 2021
Run, don’t walk away! Extremely dishonest sales tactics and trickery going on! If purchasing a new car and they mention destination or delivery fee, insist on seeing the window sticker, trust me it’s the and trickery going on! If purchasing a new car and they mention destination or delivery fee, insist on seeing the window sticker, trust me it’s there already added in. More
by schris
Employees Worked With
Jordy
