Ourisman Honda of Laurel
Laurel, MD
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The service advisors at this location were great in providing excellent customer service updates on the status of the car and good work as well. providing excellent customer service updates on the status of the car and good work as well. More
Great service today 5/27/23. Our sales representative Michael Browns did an outstanding job in ensuring we are satisfied as a customer. Our sales representative Michael Browns did an outstanding job in ensuring we are satisfied as a customer. More
I got a pilot last May 2023 and the sales consultant I’m sure his name is George McGill was tremendously helpful and the manager. The Finance department not so much. Do your homework meaning do your resear sure his name is George McGill was tremendously helpful and the manager. The Finance department not so much. Do your homework meaning do your research and know what you want and how much you willing to pay Or deposit before you show up there. They will do anything to sell you not just the vehicle but bunch of stuff you really don’t need. It’s everywhere anyway… Other than that great staff. George goes out of his way to make sure your interest is first. I commend him for sure and appreciate his genuineness in helping me acquire the exact specs I was looking for. I had to wait a month though but I got what I wanted. More
My week had been quite exhausting, but the visit to the service center turned out to be the turning point. Dealing with a blown tire and a persistent warning light had been quite a hassle. However, not onl service center turned out to be the turning point. Dealing with a blown tire and a persistent warning light had been quite a hassle. However, not only did they successfully resolve the problem, but Marvin also went the extra mile to enlighten me about the root cause and ensured a speedy service experience. More
Ourisman Volkswagon of Laurel is awesome! Everyone is friendly and helpful from purchasing my car to having it serviced. I would definitely recommend Ourisman Volkswagon to anyone looking for Everyone is friendly and helpful from purchasing my car to having it serviced. I would definitely recommend Ourisman Volkswagon to anyone looking for a quality new car. More
Have had crv serviced at dealership for several years…service has always been prompt & professional. Service Rep Marvin Yoon always guides me re what services are due as well as others that should years…service has always been prompt & professional. Service Rep Marvin Yoon always guides me re what services are due as well as others that should be considered in the future. Also, when it’s available I’ve taken advantage of the complimentary car wash! More
DONNY EDWARDS AND SAMBA KEITA SHOW ALOT OF PATIENT AND WILLING TO HELP ME AND MY MOTHER TO GET A RELIABLE CAR,THE ONLY TYPE OF CAR I WAS INTERESTED (HONDA AND VOLKSWAGEN) i HIGHLY APPRECIATED,I THANK-YOU. WILLING TO HELP ME AND MY MOTHER TO GET A RELIABLE CAR,THE ONLY TYPE OF CAR I WAS INTERESTED (HONDA AND VOLKSWAGEN) i HIGHLY APPRECIATED,I THANK-YOU.MY CAR VOLKSWAGEN JETTAIS VERY NICE CLEAN AND SMOOTH!!! More