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Ourisman Honda of Laurel

Laurel, MD

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Employees
Reviews
Vehicles
4.7
188 Reviews
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3371 Fort Meade Rd

Laurel, MD

20724

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Showing 188 reviews

December 20, 2024

The oil change did not take very long. Milton Mata was very helpful as well. More

by Randall D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Mata
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Dec 21, 2024 -

Ourisman Honda of Laurel responded

Thank you! We're glad to hear the oil change was quick and that Milton was helpful. We appreciate your support!

December 20, 2024

Efficient, clear, friendly service agent K Row,. The Ourisman Honda Of Laurel staff were very pleasant and smiling upon my arrival at 8:10am . The wait was short , all appears GOOD!! Very pleasant More

by 1cricketduck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Row, Charlotte ( phone agent that scheduled appt.
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Dec 21, 2024 -

Ourisman Honda of Laurel responded

Thank you for the great review! We're glad to hear you had a pleasant experience and appreciate your recommendation. We look forward to serving you again!

December 17, 2024

Professional, curtis, Excellent job! I'm well pleased with the great job that Mr. Curtis did. Thank you much! More

by lorrainem257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
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Dec 21, 2024 -

Ourisman Honda of Laurel responded

Thank you!!!!

Dec 21, 2024 -

Ourisman Honda of Laurel responded

We're glad Mr. Curtis provided excellent service. We appreciate your kind words and look forward to seeing you again!

Dec 21, 2024 -

lorrainem257 responded

You are welcome and again, thanks for a great job done!

December 10, 2024

Such a pleasant experience! Advisor was very kind, took time to explain service and offered quick access to service restoring my peace of mind! More

by rldekowzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Garcia
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Dec 10, 2024 -

Ourisman Honda of Laurel responded

It's great to hear that the Adrian Garcia was kind and took the time to explain everything to you. Quick and efficient service can really make a difference, especially when it comes to peace of mind. Thank you for the amazing review.

December 09, 2024

I Have been coming to Ourisman Honda of Laurel for years. I am very satisfied with their service. More

by OJ
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Powell and Adrian Garcia
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Dec 12, 2024 -

Ourisman Honda of Laurel responded

Thank you for your continued trust in Ourisman Honda of Laurel! We're thrilled to hear you're satisfied with our service and appreciate your loyalty over the years. We look forward to serving you for many more!

December 08, 2024

I had an excellent experience from start to finish. Ramon and Bre were extremely helpful, straightforward, and able to answer all my questions! More

by kb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Hart
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Dec 09, 2024 -

Ourisman Honda of Laurel responded

That's wonderful to hear that Ramon and Bre really made your experience exceptional. It's always great when service is both helpful and straightforward. Thank you for letting us know.

December 07, 2024

This dealership offers Excellent and prompt service. They also offer shuttle service and coffee on stand by. More

by spence876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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Dec 07, 2024 -

Ourisman Honda of Laurel responded

Thank you for your positive feedback on your experience here at Ourisman Honda of Laurel. If you need more coffee, it will be ready for you when you come in.

December 04, 2024

This was my first time getting my car serviced at this location for a recall. Their service was great and they got it done quicker than expected. 5 stars! More

by jan4775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department members
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Dec 05, 2024 -

Ourisman Honda of Laurel responded

That's fantastic to hear that you experienced a smooth and fast service from our team. If you have any other questions or need further assistance, feel free to ask! Thank you for the great review.

December 03, 2024

Muhammod was very kind and provided valuable insight. He was clear and understanding. Will definitely be back More

by mahlet.mesfin18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammod
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Dec 06, 2024 -

Ourisman Honda of Laurel responded

We are very happy that he could provide valuable insight and be so helpful. If you need anything else in the future, feel free to reach out—We are always here to assist!

November 30, 2024

Laura Joseph has Excellent Customer Service above and beyond what we expected. She made us feel very comfortable, We will surely be back to purchase another vehicle from this dealership because of the Se More

by angie0404
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
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Dec 06, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for your wonderful feedback! We're delighted to hear that Laura provided excellent customer service and made you feel comfortable throughout your experience. We truly appreciate your kind words and are thrilled that you'll be returning for your next vehicle purchase. Thank you for recommending our dealership to others, and we look forward to serving you again soon!

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