Ourisman Honda of Laurel
Laurel, MD
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Our service professional was courteous and made sure we understood everything they were proposing to do. Our car was ready when they said it would be, and they followed up throughout the process with multi understood everything they were proposing to do. Our car was ready when they said it would be, and they followed up throughout the process with multiple phone calls. More
Yes to buy, no to service. Love the sales dept, was able to negotiate a price on a vehicle my research told me was “deal unlikely” Service department tries to suggest thous Love the sales dept, was able to negotiate a price on a vehicle my research told me was “deal unlikely” Service department tries to suggest thousands of dollars every time you take your car in for an oil change. They go out of their way to NOT deliver on the “perks” they offer like car washes and detailing. Yes to buy, but service elsewhere. Have bought 2 cars there. More
Impeccable customer service, knowledgeable staff, professional demeanor. Thank you kindly for providing a seamless experience for my first service visit. We appreciate your dedicated service. professional demeanor. Thank you kindly for providing a seamless experience for my first service visit. We appreciate your dedicated service. More
The service team is great and handled my recall and service needs pretty quickly after a disappointing experience with another Honda dealership service needs pretty quickly after a disappointing experience with another Honda dealership More
Josh was the most phenomenal and straight forward person in my car buying process. I appreciate the effort to sell me but understand I wanted only certain things and got me out the door as I requested. I ap in my car buying process. I appreciate the effort to sell me but understand I wanted only certain things and got me out the door as I requested. I appreciated his willingness and making my dream car come home. More