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Ourisman Honda of Laurel

Laurel, MD

Overview
Employees
Reviews
Vehicles
4.7
197 Reviews
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3371 Fort Meade Rd

Laurel, MD

20724

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Showing 197 reviews

January 25, 2025

Installed fuel pump recall in my 2018 Ridgeline same day I had appointment to inspect More

by Bluehenjay22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Garcia
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January 19, 2025

Hector, the sales person was very nice, friendly and helpful.. The price was good as well. More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector - salesman
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Jan 22, 2025 -

Ourisman Honda of Laurel responded

Thank you so much for the amazing review!

January 18, 2025

I can't say enough about my experience at Ourisman. .. I felt like I was treated like royalty! This was the smoothest car buying day ever and I would 100% come back to purchase another car in the futur More

by Hafb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Powell, Walter Cook
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Jan 18, 2025 -

Ourisman Honda of Laurel responded

Thank you for the fantastic feedback! We’re thrilled to hear you had such a great experience and felt like royalty. We truly appreciate your trust and look forward to helping you with your next car purchase!

January 16, 2025

Came in for recall on fuel pump. They broke my fuel gauge. Stopped middle of freeway More

by caitlinbedard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Mil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in service
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Jan 18, 2025 -

Ourisman Honda of Laurel responded

I’m very sorry to hear about the issue with your fuel gauge after your recall service. This is not the experience we aim to provide, and I understand your frustration. Please contact Bill Lavin directly at blavin@ourismancars.com so we can resolve this promptly. Thank you for bringing this to our attention.

January 15, 2025

Brea explained the process from beginning to end. Shre ensured I was comfortable &was patientce. More

by herbs06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Ourisman Honda of Laurel responded

Thank you for your kind words! We’re so glad to hear that Brea made sure you were comfortable and took the time to explain everything clearly. We really appreciate your feedback and are happy to know that you had a positive experience. If you have any further questions or need assistance in the future, don’t hesitate to reach out!

January 14, 2025

Laura was AMAZING! ! Her and the finance manager are absolutely incredible! Got me into a brand new car, with little to no hassle. I truly appreciate them and Ourisman H More

by jasminesunshine01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Joseph & Ash!
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Jan 15, 2025 -

Ourisman Honda of Laurel responded

Thank you for the amazing review! We're so glad Laura and our finance manager made your experience smooth and hassle-free. We appreciate your kind words and hope you enjoy your new car! 😊<33

January 11, 2025

I received excellent service. Mohamed took the time to explain to me the issue, and offered a solution. More

by Honda2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed
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Jan 15, 2025 -

Ourisman Honda of Laurel responded

Thank you for your feedback! We're glad to hear that Mohamed took the time to explain the issue and offer a solution. We appreciate your kind words and are happy you received excellent service!

December 30, 2024

Customer service was excellent, my salesman Ms. Sarah was extremely helpful, she happily answered all my questions. She was very knowledgeable about my vehicle More

by Thelma Eddington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Blackmon
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Jan 03, 2025 -

Ourisman Honda of Laurel responded

Thank you for your wonderful feedback! We're thrilled to hear that Sarah provided excellent service and was able to assist you with all your questions. We’ll be sure to pass along your kind words to her!

December 29, 2024

The team at this dealership takes the time to help me understand my car. I'm not just a number, if I don't understand my car they explain and show me my options or how best to operate my car. More

by Melinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Ourisman Honda of Laurel responded

Thank you for your kind words! We're happy to hear you had a great experience with us. If you need any further assistance, don't hesitate to reach out.

December 20, 2024

The oil change did not take very long. Milton Mata was very helpful as well. More

by Randall D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Mata
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Dec 21, 2024 -

Ourisman Honda of Laurel responded

Thank you! We're glad to hear the oil change was quick and that Milton was helpful. We appreciate your support!

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