Ourisman Honda of Frederick

After servicing my car for years at Shockley, it recently ended its life-span, and I knew that a new Honda would be what I wanted. After doing research I found I wanted a 2012 Civic EX coupe and they had it ended its life-span, and I knew that a new Honda would be what I wanted. After doing research I found I wanted a 2012 Civic EX coupe and they had it in the exact style I wanted on the show room floor! Good price, excellent service, and I would highly recommend it. Jonathan Price was my salesmam, and he did an outstanding job and got me in and out in no time. More

This dealership was extremely helpful with helping me choose a vehicle. My insurance was only going to give me $1527 for my totalled 2000 Chevrolet Tracker. Karen and the Used Car Manager got me a prin choose a vehicle. My insurance was only going to give me $1527 for my totalled 2000 Chevrolet Tracker. Karen and the Used Car Manager got me a printout of the Kelly Blue Book Value, Black Book Value, and the NADA Book Value of the totalled vehicle. I faxed it to my insurance company along with the history of the totalled vehicle and I will be getting a check for $4527. Whenever I was considering buying a vehicle, they kept in touch with me to let me know what to look for. They were on target everytime. I couldn't have dealt with nicer people. They work with you and do everything possible to help you out. I highly recommend this dealership. I will always deal with Shockly when I am considering a vehicle for myself or my family. I know they will do the reseach and let me know whether I should proceed or not. They know the used car industry very well, and know whether it is a good deal or not. My family and I liked good used vehicles because they retain their value. My daughter is going to come to Shockley when she is going to replace her vehicle. More

The dealership was great. Our sales person was very helpful and honored our agreed upon price from the negotiations on the internet. The sales and financing staff stayed late for us to finish up the de helpful and honored our agreed upon price from the negotiations on the internet. The sales and financing staff stayed late for us to finish up the deal. Our only hickup with the process was a missing key as the vehicle was the showroom model. This was eventually remedied. More

they are welcome me and show me around when i come in, very friendly and very fast when we negotiate. after we finished negotiation, they go over the details of what cover with the car i bought, and what very friendly and very fast when we negotiate. after we finished negotiation, they go over the details of what cover with the car i bought, and what benefits for us. I think that is very important for the customer since customer wont know to much. More

Got an amazing quote on the internet by Mr. Jon Price, which several local dealers discounted as absurd and it would be a waste of my time to pursue. Throwing caution to the wind, I made a commitment and which several local dealers discounted as absurd and it would be a waste of my time to pursue. Throwing caution to the wind, I made a commitment and ended up driving from PA to MD to make the purchase from this dealership, and I wasn't disappointed. The price was hundreds less than the lowest quote I could get, and the staff were friendly and absolutely no-pressure. I highly recommend getting a hold of Jon Price, he's a good guy and will definitely take care of you. Despite the distance, I will certainly recommend this dealership to anyone who can afford to make the trip! More

After six months of shopping for a car I was at my limit. The sleezy sales guys, the beat-around-the-bush-attitude and the lack of respect for the customer blew me away. Car buying had become the thorn in my The sleezy sales guys, the beat-around-the-bush-attitude and the lack of respect for the customer blew me away. Car buying had become the thorn in my side! UNTIL I went to Shockley Honda two days ago and worked with two of the most honest, dedicated and caring individuals. John Kidwell and Tim Mosier are hands down gems in an industry of slim xxxxx. From the moment we entered the dealership John and Tim treated us like we had been lifelong friends. Sharing pictures of our kids, chats about our college days, and honest advice of our future investments were all shared over cans of coke and paperwork. John is the most down to earth and honest man. He will do anything necessary to make you feel comfortable in your search, purchase or inquiries. Additionally, Tim Mosier is one of the funniest people I’ve met in a long time-- he puts Charlie Sheen to shame! But don’t let his wit, contagious smile or charm fool you because his passion for a deal, dedication to the client and decades of experience in the industry are his true winning qualities. John Kidwell and Tim Mosier are a dynamic duo that no car dealership will hold a candle to. My only hope is that their management appreciates the gifts they have and future Honda buyers will take my advice and go see these guys. I guarantee you will kick yourself if you don’t! More

The salesman (John) was knowledgeable, friendly and very helpful. I found a scratch on the car and John immediately set up a service check. The service people did not just look at the scratch, they FIXED i helpful. I found a scratch on the car and John immediately set up a service check. The service people did not just look at the scratch, they FIXED it. I also had mats, door bumpers and sealer put on thru Joanne and Jennifer all in short time with no problems. Thanks Orel Orvis More

Mallory Keller was great. I got an internet price from her on one car I was interested in. She showed me several other cars before I found the one I wanted. It did take her a couple of trips to her mana her on one car I was interested in. She showed me several other cars before I found the one I wanted. It did take her a couple of trips to her manager to get the equivalent internet deal on the car I settled on, but I guess that is to be expected once you are in the dealership. Finance person was excellent as far as presenting the options for extended warranties and so on, but was not pushy. More

I ordinarily dread the experience of shopping for and buying a car, but this experience was wonderful from start to finish. Duane and Mallory were very helpful all the way through, and never hesitated to buying a car, but this experience was wonderful from start to finish. Duane and Mallory were very helpful all the way through, and never hesitated to do what was necessary to make me comfortable. John gave me a very good walk-through of the car the day I took delivery, and I know I made the right decision by working with Shockley. I have already told several friends about my experience, and I will tell many more. Thank you for helping me get my new car! More

I had an extremely positive experience with Shockley Honda. I was assisted by Duane Samuda, who along with his associates, went above and beyond the call of duty to process the purchase of CRV, includi Honda. I was assisted by Duane Samuda, who along with his associates, went above and beyond the call of duty to process the purchase of CRV, including staying past 9pm on a Saturday night to accomodate my schedule. My family was so impressed by the pricing and customer service that they plan to come from New Jersey to make their next Honda purchase. More