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Ourisman Honda
Bethesda, MD
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Came to this dealership from N. Virginia with my daughter looking for a larger Honda. Walked in and was fortunate to be greeted by Javier who happened to be passing through the sho Virginia with my daughter looking for a larger Honda. Walked in and was fortunate to be greeted by Javier who happened to be passing through the showroom. Needless to say, he was fantastic! He did everything in his power to create a mutually acceptable deal, all while dealing with other customers who actually had appointments with him. Javier was knowledgeable, kind, but certainly not pushy. If you are thinking about buying from this dealership, set something up with Javier and let him help you. You will not regret it. Thanks again Javier and best of luck in your career. Cheers! More
The best Honda dealership I have ever been to. My experience at the dealership was nothing but pleasant. I worked with a young man by the name of Javier, what an outstanding young man. I came in t My experience at the dealership was nothing but pleasant. I worked with a young man by the name of Javier, what an outstanding young man. I came in there with my niece, and he not only made sure I was comfortable, but also went out of his way for my niece to be as comfortable as possible. In the end, the process was smooth, walked away with the car I really wanted. By far the best experience I’ve ever had buying a car, and this young man made that possible and easy for me. Best decision made. Thank you Javier! More
Overall experience with salesmen Javier was fantastic. I drove 1.5 hour with a bit traffic from Haymarket Virginia to meet with Javier along with my family. As soon as I got on the lot he came out and dir I drove 1.5 hour with a bit traffic from Haymarket Virginia to meet with Javier along with my family. As soon as I got on the lot he came out and directed to a parking spot right away for the customer parking was bit crowded. He already had the vehicle parked out front washed and ready for us to see and test drive. The whole process was quick and simple. He got us in and out in little time for he knew me and family would have to be traveling back home in a Tuesday rush hour traffic. He showed high level of professionalism and care for me and my family. This is my second purchase with ourisman Honda but first time having Javier as our salesman. I highly recommend you asking for Javier for your next car purchase. He goes above and beyond to make sure you get the best deals and understand everything you want/need on your new vehicle. I give him A++ More
I had the pleasure of working with Javier and let me tell you, If you go to this dealership you need to ask for him. This was the best experience buying a car that I’ve had. Javier was personable, honest and you, If you go to this dealership you need to ask for him. This was the best experience buying a car that I’ve had. Javier was personable, honest and truly seemed to care about getting me the best deal possible. He also took the time to answer my questions/concerns. Will absolutely go back to him the next time I want to trade in my car! More
THEY DO NOT BUY YOUR CAR. THEY WILL BACK OUT OF A HANDSHAKE DEALS AND ADD ADDITIONAL TERMS AND CONDITION IN MAKING YOU BELIEVE THEY WILL BUY IT. BRING YOUR CAR TO KOONSBUYC THEY WILL BACK OUT OF A HANDSHAKE DEALS AND ADD ADDITIONAL TERMS AND CONDITION IN MAKING YOU BELIEVE THEY WILL BUY IT. BRING YOUR CAR TO KOONSBUYCARS down the street https://www.koonsbuyscars.com/ and ask for Oscar I initially had a deal with one of the Ourisman's purchasing manager on a deal for a Tesla Model Y. After we shake on the deal then it all started to go down hill from there. The guy claim the general manager wanted Tesla's charger or they will take away 500 from the deal. The charger is 230 online. https://shop.tesla.com/product/mobile-connector. I agreed and had my parents drive over 30 miles to drop off the charger then got a call from Purchasing Agent that they are no longer interested in Tesla and won't go through the deal. So much time wasted. Koons Knows Tesla. They will give you an offer in 30 minutes and will not walk back on the offer. 30 minutes later i got a check out the door. Not like Ourisman. Ourisman's team is shady. Do NOT sell your cars here. More
It was a pleasure meeting salesman Javier Saenz, at Ourisman Honda in Bethseda. Given my previous experience with sales personnel at dealership, I was a bit wary. However, Javier made my experience Ourisman Honda in Bethseda. Given my previous experience with sales personnel at dealership, I was a bit wary. However, Javier made my experience very pleasant, enjoyable and indeed satisfying. I would highly recommend him as your sales personnel at this dealership as he understood the assignment, he was courteous, professional and knowledgeable. He took me through the entire process of selecting a vehicle and he made the experience rewarding. He even went as far as delivering the vehicle to my home. Thank you Javier you are an asset to your team and indeed to the wider community. More
The teams effort towards our family vehicle will remain with my family forever. Appreciate you all, extra thanks you GM, Javier and Nick. Blessings! with my family forever. Appreciate you all, extra thanks you GM, Javier and Nick. Blessings! More
Ourisman Honda in Bethesda breaks the dealership stereotypes in every way. Easy to contact, no sales pressure, and great inventory. Pricing is fair according to online comparison apps; you won’t g stereotypes in every way. Easy to contact, no sales pressure, and great inventory. Pricing is fair according to online comparison apps; you won’t get a steal, but you won’t get ripped off either. The Odyssey we bought was superbly detailed and waiting in the lot for us to test drive when we arrived. Javier was an absolute professional throughout the process. He answered every question, gathered all service records and inspection reports I requested, and helped us navigate the buying process quickly. We had a small issue with a door sensor after we took our car home, and Ourisman went the extra mile to be sure they addressed it for us. Very pleased with every aspect of the team here; I recommend them without hesitation. More
Excelente atención y el personal muy amable la experiencia y atención que tuvimos con Javier fue muy buena lo recomendaría siempre Dios bendiga a todo el personal experiencia y atención que tuvimos con Javier fue muy buena lo recomendaría siempre Dios bendiga a todo el personal More
Javier was great. He was really friendly and fast at replying. His dedication to customer service was outstanding. Highly recommend! He was really friendly and fast at replying. His dedication to customer service was outstanding. Highly recommend! More