Ourisman Honda

Tony and Kwame both gave me excellent service. I bought a Civic Hybrid 2010 from their dealership because I knew that I could trust that I would get a fair price on a quality product and that I would be trea Civic Hybrid 2010 from their dealership because I knew that I could trust that I would get a fair price on a quality product and that I would be treated with personal, attentive service. They were both very professional, helpful, and courteous. More

Kwame is the reason for the high rating... he was extremely gentle, non-pressuring, deeply courteous fellow, and made the negotiation for the car lease much better than the typical car salesman. Prai extremely gentle, non-pressuring, deeply courteous fellow, and made the negotiation for the car lease much better than the typical car salesman. Praises to Kwame for keeping us posted, letting us know what was coming next, and seeing us all the way through the transaction including a very simple follow-up call to make sure all was well. Anyone I know who is in the market for a Honda, I will gladly refer to Kwame. Thanks, Jeff and Nancy More

Courteous, prompt service, both via internet and at the dealership. Excellent explanation of the car and good route chosen for test drive. All staff were professional, warm, helpful, and prompt. Very go dealership. Excellent explanation of the car and good route chosen for test drive. All staff were professional, warm, helpful, and prompt. Very good explanation of the pros and cons of the Civic v other cars by Mr. Young. More

Tony Ramazani was phenomenal! The whole team was phenomenal, and I cannot say enough good things about Ourisman Honda! Peter London was very conscientious about showing me everything relating to th phenomenal, and I cannot say enough good things about Ourisman Honda! Peter London was very conscientious about showing me everything relating to the car, not once, but twice, and he was very patient. Jim Walker, Business Manager was phenomenal, and they were all superior! More

I was very pleased with my experience at Ourisman Honda. The website was helpful in searching the inventory, so I was prepared when I came in. Remoe was very friendly and informative, and kept in contact v The website was helpful in searching the inventory, so I was prepared when I came in. Remoe was very friendly and informative, and kept in contact via email prior to my visit. He was receptive to my needs, and was not pushy or aggressive in the slightest bit. The financing portion of the sale occurred quickly, but I did not feel rushed. All my questions were answered and all information was presented in a straight-forward manner. Although I purchased a used vehicle, I've had several comments that it looks new. The only item for improvement is the overall time of making the sale. I made the decision to purchase within the first hour of my visit, but was at the dealership for about 5 hours. I understand that these things take time, and I did not feel ignore. However, I could see that this could present a problem for someone in a rush or with low patience. All in all, I had an excellent experience buying a vehicle from Ourisman Honda, and have already recommended the dealership to others. More

My overall experience at Ourisman Honda was excellent. I live in PA so it was a bit of a drive, however, I got the car for the price I wanted and the transaction went smoothly.The sales team was friendly an live in PA so it was a bit of a drive, however, I got the car for the price I wanted and the transaction went smoothly.The sales team was friendly and the car looked awesome. I can't thank kwame enough for his professionalism and for msking my purchase a fun experience. I would certainly recommend him to others. More

I very much appreciated my time at Ourisman in finding *exactly* the Civic I wanted to lease. Steven Young--and Tonino Kamberi--were incredibly helpful and PATIENT with my settling on the car, waiting wi *exactly* the Civic I wanted to lease. Steven Young--and Tonino Kamberi--were incredibly helpful and PATIENT with my settling on the car, waiting without judgment as I made call after call to other dealerships to compare prices. I was there all day and felt completely comfortable taking the time I needed with my decision. Steven was the primary person assigned to me, and he really did an exceptional job. While I very much respect car salesmen and women, several I've worked with in the past could unfortunately be described as unctuous, pushy, and manipulative. Steve Young not only exceeded my highest expectations for service, but also provides the utmost model of what an ethical, charismatic, intuitive car salesman really is. He sets an amazing example for those around him. I particularly enjoyed our test drive, during which his calm and friendly demeanor put me at ease in exploring my new stick shift. I also loved hearing about his wonderful family and sharing a little about my life. I really don't like the "small talk" that often comes with business deals, and Steven had an admirable way of dealing with me conversationally. His interest in my life was very genuine and I enjoyed not only my time discussing the car and lease with him, but also his assuaging of my many concerns. As I asked question after question, he provided thorough, clear answers to each in an honest manner I felt I could trust explicitly. I was very impressed (and thankful) when he took the time to bend down and relieve me of the very tedious task of scraping off my overly-adhesed parking sticker on the car I was trading in. It meant so much that he did that--especially after I was still winded from my trek up Ourisman's countless flights of stairs to see the roof lot. (I'm joking, but honestly--I'm a fairly sprightly young woman--what do you do for elderly customers?) Now, it was NOT Steven that took me up those stairs--I'm SURE he would have brought the car down for me!! In sum, Steven Young is one of the greatest salesmen I've ever encountered and I'm grateful not only for the lease he procured for the example he set and the knowledge he imparted!! Thanks so very much, Steve!!! More

Tony Ramazani was an extremely helpful, knowledgeable, and friendly sales manager. I did a great deal of research on buying my Honda Accord,looking at consumer rankings, and also spoke with dealers throug and friendly sales manager. I did a great deal of research on buying my Honda Accord,looking at consumer rankings, and also spoke with dealers throughout the region of Maryland and Virginia. I found that Tony and Ourisman were the best. I liked him so much that I referred another customer to him and plan to do so again. I plan to have a long term relationship with him and this dealership. Thank you for being so helpful. I am really enjoying my Honda Accord. Lawrence Gostin More

Walter was wonderful to work with. I walked in the dealer expecting a pushy salesperson who would not honor the price he agreed to when I corresponded with him via email (sorry, but you know car salesmen's r expecting a pushy salesperson who would not honor the price he agreed to when I corresponded with him via email (sorry, but you know car salesmen's reputations!) However, Walter was patient, honest, nice, cheerful and did not pressure me into buying any accessories I did not want. He got me the price I wanted for my new car as well as my trade-in. Walter knew I was in a rush, so he did everything he could do to accommodate my time frame. I will definitely recommend him to friends and family who are buying a Honda. More

We had a really good experience with Ourisman Honda, in fact we purchased a new Pilot and a 2008 Civic for our son. The prices were very competitive and they treated us with respect. The dealership has fact we purchased a new Pilot and a 2008 Civic for our son. The prices were very competitive and they treated us with respect. The dealership has a very good reputation and we plan on having all of our services performed there. We also purchased added bumper to bumper warranties for both cars; 5 yrs 100K for the Pilot and 3Yrs 36K additional miles on the Civic. We would highly recommend Ourisman to our friends and family and we thank Kwame Joseph for doing a great job. More