Ourisman Honda

When searching for a replacement for my 2002 Honda Accord, I knew the only dealership to consider was Ourisman Honda of Bethesda. My 2 prior purchase experiences with them were nothing but exceptiona Accord, I knew the only dealership to consider was Ourisman Honda of Bethesda. My 2 prior purchase experiences with them were nothing but exceptional. From online discussion with Richard to the actual test drive and deal with Hai, I had the best possible treatment. The 2010 Honda Accord EX's price was AMAZING!! Thank you to everyone I encountered at the dealership including Luis Campos in service. I'm looking forward to another great customer relationship! N. Lucas More

This guys claim they could beat a deal from another Honda dealers. A spent two hours and the sales manager refused to honor his the deal pre approved by another sales manager. These guys have a serious integ dealers. A spent two hours and the sales manager refused to honor his the deal pre approved by another sales manager. These guys have a serious integrity problem. They openly lie and don't appear to be concerned about honoring there promises. More

Congratulations Ourisman Honda for a great team. Every step of the way there was a qualified and courteous staff member to help us and answer our many questions, which made the whole process run very smoo step of the way there was a qualified and courteous staff member to help us and answer our many questions, which made the whole process run very smoothly and as hassle-free as possible. Special thanks to Mr. Joseph, with whom we closed the deal and Mr. Salmon, with whom we had our first contact. More

I came to your dealership with my daughter-in-law and met Kwame at the door and he led us to the showroom. We told him my wish to get a new Honda Civic. He said they had 1 in stock. He brought it out and we Kwame at the door and he led us to the showroom. We told him my wish to get a new Honda Civic. He said they had 1 in stock. He brought it out and we went for a test ride. I was thrilled with the car and we started the paper work. Kwame was most helpful and made the pruchase a pleasant experience. He answered all my questions and gave me excellent instructions on handeling the car ... (I had a 1996 Honda, so was familiar with it...just needed to know the upgrades). I came in to have my plates put on and Kwame was there to make sure I was taken care of and when I had the visors put on the windows, he was there as well !! He is a true professional and did make my pruchase a good experience. More

I had a great experience. I found the car I wanted at Ourisman through the Kelly Blue Book website. It was great price, $1000 less than the MSRP. Remoe was very professional, helpful, friendly, and delig Ourisman through the Kelly Blue Book website. It was great price, $1000 less than the MSRP. Remoe was very professional, helpful, friendly, and delightful to work with. The meeting with the finance department was clear, and helpful. I never felt pressured or misled, as I have in the past buying used cars. And, I love my car! More

I gave the ratings that I did because I had a fantastic experience at Ourisman Honda. Remoe did an outstanding job. He was informative and friendy, yet he was not pushy, which is one of the most annoying t experience at Ourisman Honda. Remoe did an outstanding job. He was informative and friendy, yet he was not pushy, which is one of the most annoying things about most car salesmen. Carmen also did a fantastic job and put in alot of work to get me a fantastic deal. More

The car I originally came in to purchase had been sold the morning before I arrived. I really didn't think I was going to leave with a car but after an hour with Remoe, I was in love with another '07 Civi the morning before I arrived. I really didn't think I was going to leave with a car but after an hour with Remoe, I was in love with another '07 Civic. After seeing the car I came to buy was not in stock, Remoe met me with several other options in both the style I wanted and within my price range. He was courteous, friendly, knowledgeable, and very helpful throughout the entire process. It was incredibly easy to get in touch with him, even when I had questions after I purchased the car. Remoe made buying my first car a great experience, and I have already spread the word to my friends. More

Classic Bait and Switch We went for a lease opportunity Classic Bait and Switch We went for a lease opportunity 3 months ago, and at the time, the deal didn't work out. We got another email 3 days ago invi Classic Bait and Switch We went for a lease opportunity 3 months ago, and at the time, the deal didn't work out. We got another email 3 days ago inviting us back in to avail of the previous deal owing to some extra "dealer cash" at the end of the month. So we went in and got the deal. After filling the credit application, the salesman gets back saying the credit wasn't of the "top tier". So we decided to step away (again). The instant we did this, the manager comes and says that he has some influence with the bank and that he will make the deal...Alright...Great! Now, here's the kicker...We got the keys, gave in our trade and were all set...until we sat at the financing table...After explicitly stating in the salesman's hand written contract that the monthly payment would include all the taxes, titles and tags, the guy at the financing table mentions that this is a "mistake" and that the monthly quote did NOT include all those fees...and that we owed an extra ~$1700! This whole ordeal lasted between 6 PM to 10 PM. We were in for 4 hours, and no car, even after being promised the deal...that brought us into the dealership in the first place. Upon wanting to talk to the general manager, I was told that I'd have to wait another few minutes, since he was busy (at 10 PM?!?) The salespeople (Whitman and Sergio) were congenial, as you'd expect from any representative working at a Bethesda establishment...The tactics and the lack of thoroughness (scruples?) is a whole different story...I gave up an evening sailing on the Potomac for this junk of a dealer! More

I must say, I am a tough cookie when it comes to making a choice or a selection. Shopping is not one of my fortes and working with Remoe and Carmen was wonderful. They took into consideration my financial si choice or a selection. Shopping is not one of my fortes and working with Remoe and Carmen was wonderful. They took into consideration my financial situation and tried to help me within their means and or powers of doing so and if they couldn't they would speak to someone else. Purchasing my first vehicle was a huge step for me, so knowing there were people that patiently worked with me and tried to suite my needs made my stressful experience easy and my nerves at ease. Ourisman Honda cares about the customer, not just about another buck for profit. Thank you for making my first time purchase experience an exciting and enjoyable one. More