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Battlefield Ford - Service Center

Manassas, VA

4.6
143 Reviews
Call Service Center (703) 594-4390

143 Reviews of Battlefield Ford - Service Center

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June 22, 2025

Had car towed to Quick Lane Service. Although because of age of vehicle (25 years), it took 4 days to obtain parts, Elizabeth kept me informed and vas very kind to this 94 year old. Ve More

by dondcourtney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Silvers
Report | Print
June 13, 2025

Left the truck with an intermittent fault. Reception (Zain) was great and kept us up-to-date during the analysis and follow-up. More

by mdrickey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain
Report | Print
Jun 16, 2025 -

Ourisman Ford of Manassas responded

Mdrickey, we're glad to hear that Zain and our team at Ourisman Ford of Manassas provided you with excellent service. Thanks for sharing your experience!

May 07, 2025

They kept me informed of the problem, estimate of how much to fix and very nice to deal with. Highly recommend More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain
Report | Print
May 07, 2025 -

Ourisman Ford of Manassas responded

Liz, we're delighted to hear that you had a positive experience with our team at Ourisman Ford of Manassas. Thank you for recommending us!

May 02, 2025

Tony was very helpful and was upfront with me . He arranged more appointments for me and seemed to be considerate of my time . More

by blaliberty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
May 02, 2025 -

Ourisman Ford of Manassas responded

We're delighted to hear that Tony provided helpful and considerate service at Ourisman Ford of Manassas. Thank you for sharing your experience, and we look forward to assisting you again in the future!

May 01, 2025

The lads did a fine job with my 2019 Ranger. Prompt and professional staff. Comfortable waiting area More

by bobsled.stamper.6z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
May 02, 2025 -

Ourisman Ford of Manassas responded

Thank you for trusting the Ourisman Ford of Manassas team with your Ranger! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future!

April 30, 2025

Emily Jonas did an excellent job of making sure that she knew what the situation was. More

by kyates8797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Jonas
Report | Print
Apr 30, 2025 -

Ourisman Ford of Manassas responded

Hi Yates! Thank you for leaving us this five-star review and for your kind words about Emily Jonas from our service team at Ourisman Ford of Manassas! We'll see you next time!

April 26, 2025

Emily was great. Very knowledgeable and professional. I got my oil changed done in a reasonable amount of time and I’ll be back to get some more work done on my F150 More

by Tropicalchu8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Jonas was great! 5 stars
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Apr 28, 2025 -

Ourisman Ford of Manassas responded

Hi! We're delighted to hear that Emily provided you with knowledgeable and professional service at Ourisman Ford of Manassas. It's great to know your oil change was completed efficiently, and we look forward to assisting you with more work on your Ford F-150 soon!

March 30, 2025

Julian made my experience very pleasant,he was a big help.I will definitely take my car back there again.. More

by Mfaulk050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Report | Print
Apr 01, 2025 -

Ourisman Ford of Manassas responded

We're delighted to hear that Julian made your experience a pleasant one at Ourisman Ford of Manassas! Thank you for choosing us, and we look forward to seeing you again in the future.

March 14, 2025

Emily was excellent. She kept us informed on the progress of our vehicle. Great customer service. More

by bassm7807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily with service dept.
Report | Print
Mar 14, 2025 -

Ourisman Ford of Manassas responded

We truly appreciate your support—thank you! - Ourisman Ford of Manassas

March 14, 2025

Fast efficient service. I was in and out with minimus fuss and all issues were successfully resolved. Best Ford Dealership / Service hands down More

by Newmanmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara
Report | Print
Mar 17, 2025 -

Ourisman Ford of Manassas responded

We're delighted to hear that you had a smooth and efficient experience at Ourisman Ford of Manassas! Thank you for recognizing our team's efforts, and we look forward to serving you again in the future.

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