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Ourisman Fairfax Toyota

Fairfax, VA

4.9
941 Reviews

10287 Fairfax Boulevard

Fairfax, VA

22030

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941 Reviews of Ourisman Fairfax Toyota

February 10, 2022

Great service and good people . Th price was great , there was a little push from the finance people More

by selamtaa
Recommend Dealer
Yes
Employees Worked With
Tadele
Feb 17, 2022 -

Ourisman Fairfax Toyota responded

Thank you for leaving a review. We hope you are enjoying your new vehicle!

December 11, 2021

Phil Clayman the sales manager was awesome!. He helped Phil Clayman the sales manager was awesome!. He helped my friend get there first car . We feel very lucky to have found this wonderful place and all More

by 4jamesmelton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nana
Dec 12, 2021 -

Ourisman Fairfax Toyota responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Dec 12, 2021 -

4jamesmelton responded

Phil and his team were wonderful! Totally amazing experience. Truly appreciate all the hard work that you guys did to help us out. Hope you all have a amazing and blessed holiday season !

Dec 12, 2021 -

4jamesmelton responded

Phil and his team were wonderful! Totally amazing experience. Truly appreciate all the hard work that you guys did to help us out. Hope you all have a amazing and blessed holiday season !

December 11, 2021

We went to buy a car and met Drew McClung the best salesman I ever met. He has nice smile with lots of patience and he explained everything very clearly. Thank you More

by Radsohaila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew McClung
Dec 12, 2021 -

Ourisman Fairfax Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2021

I bought my Toyota from Fairfax Toyota few years ago and the service there was wonderful. The manager who worked with us was very helpful and met all our needs. I think his name was mr. Gulati. More

by Sel7k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guarav Gulati
Dec 12, 2021 -

Ourisman Fairfax Toyota responded

Hi, we are very happy we could provide you with a positive experience! Thank you for the great review!

December 04, 2021

I went to change my car, Tony Armendariz is the best, he work with me finding the best deal for me and my family. I recommend him 100%. More

by Edixla1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Armendariz
Dec 07, 2021 -

Ourisman Fairfax Toyota responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 04, 2021

We placed a deposit on a vehicle despite it being $5000 over the sales price. We asked them to meet a better offer on a similarly spec’d vehicle. They refused but we were willing to purchase anyway. They t More

by dmcclerklin7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Cantfil
Dec 08, 2021 -

Ourisman Fairfax Toyota responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (703) 359-1010. our GSM, Phil Clayman, at (703)359-1010

November 29, 2021

Mustafa was a great rep. Very helpful in all respects. However. Setting up finance payments was a chore. Still not certain if automatic payments are locked in. More

by Dsmcna57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ten Mohammed
Nov 30, 2021 -

Ourisman Fairfax Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out! Take care!

August 22, 2021

Worse experience ! They haven’t change a bit, but this time was at parts, I order a product and I had to go back twice because the order the wrong part and at the end they told me I had to buy the whole r More

by abejita2904
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
Aug 26, 2021 -

Ourisman Fairfax Toyota responded

Thank you for leaving a review. We regret to hear about your experience, as it is not the 100% customer satisfaction we aim to provide. We'd love to speak with you directly if you don't mind reaching out to our general sales manager, Phil Clayman, at (703) 359-1010.

July 08, 2021

I headed to Ourisman Toyota service center (not the sales department) for a complain on my new Camry, that was my first time to deal with the service center and from the first moment I stepped in they were v More

by B.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know the technician name, but the manager called Tim
Jul 12, 2021 -

Ourisman Fairfax Toyota responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Ourisman Fairfax Toyota. We would love to speak with you regarding your experience and will have our service manager, Tim Akinmukomi, reach out to you shortly.

July 01, 2021

I rarely leave reviews but I am taking the time to do so this time because of the great experience I had at Ourisman Fairfax Toyota. I was in the market for a 2021 Toyota Highlander for my daughter for quit More

by takhirmirzaev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaurav Gulati
Jul 02, 2021 -

Ourisman Fairfax Toyota responded

Thank you for leaving a review. We are glad to be of service and hope your daughter is enjoying her new car!

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