Ourisman Fairfax Toyota

Great Job Again! Scheduled visit online. Ready to receive me when I arrived. Quick service! Planning for next visit. Thank you for your professional delivery of ser Scheduled visit online. Ready to receive me when I arrived. Quick service! Planning for next visit. Thank you for your professional delivery of service to me. More

Very smooth and everyone was great to work with I haven’t purchased a new car in over 10 years and this went great. Would recommend this dealership. Great team to work with. 5 stars I haven’t purchased a new car in over 10 years and this went great. Would recommend this dealership. Great team to work with. 5 stars More

Always satisfied I have been coming to Ourisman for service for over 10 years. I trust them to give me honest information on the maintenance needs of my car at a fair I have been coming to Ourisman for service for over 10 years. I trust them to give me honest information on the maintenance needs of my car at a fair price. More

Excellent & Professional! Thank you for a pleasant experience! I brought my daughter & son-in-law’s 2017 Highlander for its 10,000 mile service. I especially appreciated the Thank you for a pleasant experience! I brought my daughter & son-in-law’s 2017 Highlander for its 10,000 mile service. I especially appreciated the courtesy shuttle. More

2010 FJ CRUISER SERVICE FEB 2018 Great service staff and good service. I will revisit this dealership for service. Service advisior explained the repairs, offer options for repairs an Great service staff and good service. I will revisit this dealership for service. Service advisior explained the repairs, offer options for repairs and proceeded with client approval. Great job. More

Always a good experience The entire process - from drop off to pick up - is quick and seamless. The entire team is great to work with, and I won’t take my vehicle anywhere els The entire process - from drop off to pick up - is quick and seamless. The entire team is great to work with, and I won’t take my vehicle anywhere else. More

Great Service Dane was great, when my car had more challenges than expected, he made sure to keep me informed on the process and make sure that everything was 100% Dane was great, when my car had more challenges than expected, he made sure to keep me informed on the process and make sure that everything was 100% in the end. More

Outstanding!!! Five stars!!! Both employees Simon & Carroll I specifically mentioned for their outstanding customer service, efficiency,effectiveness, knowledge, pleasant personal Both employees Simon & Carroll I specifically mentioned for their outstanding customer service, efficiency,effectiveness, knowledge, pleasant personalities, and overall helpfulness. They should be immediately promoted, and given a bonus and a raise. Thanks for everything. It is because of employees like them that my spouse and I have purchased eight (8) Toyotas from your dealership in the past a 15 years!!! Also, kudos to Tyaye and C.L. Watkins,at the sales center. DrJMelvin-Martin,Esq. More

Enjoyable Everyone was straight full with us. Are car was ready when we arrived and the paint protection was added very rapidly. They were also very fun. Everyone was straight full with us. Are car was ready when we arrived and the paint protection was added very rapidly. They were also very fun. More

INTRODUCTION TO OURISMAN FAIRFAX TOYOTA I recently purchased a used 2008 Toyota RAV4 from CARMAX and it was time for the first service. I did not receive an inspection report or a maintenanc I recently purchased a used 2008 Toyota RAV4 from CARMAX and it was time for the first service. I did not receive an inspection report or a maintenance inspection that they performed on the car when they serviced it before the sale. I called Ourisman Service and was greeted by Mustafa Toghral who informed me that he did have the car history in the Toyota database. I brought the car in for service at 0900 and was greeted promptly and the car was taken in for their inspection. About 45 minutes after arrival in their comfortable waiting area Mustafa came in and took me to the maintenance technician servicing the car and showed me the recommended repairs and preventive maintenance actions needed. I authorized the repairs and service and was given a ride home. I was told the repairs would take additional time and I would get a call when it was ready. There was an error on my phone number so I called to learn the status. The car was ready and i came to pick it up. i was told that I could apply for a no interest credit card for six months that was approved on line. More