Ourisman Fairfax Toyota

Competent, helpful service! After so many years with mixed results I have enjoyed the confidence of getting work done to our cars without the worry and concerns so typical of man After so many years with mixed results I have enjoyed the confidence of getting work done to our cars without the worry and concerns so typical of many auto service centers. Fairfax Toyota is one of three in my area that we have tried. We are happy with the competent, helpful service at Fairfax Toyota, especially Sean and the technicians that have given us excellent results over the last few years. More

Always place of excellence when having your vehicle service. I can always depend on my service representative,Sean for professional advice to keep my vehicle running in good condition. I am usually in and out t I can always depend on my service representative,Sean for professional advice to keep my vehicle running in good condition. I am usually in and out the promise time. More

State inspection I came to have my 2016 Toyota Camry receive a state inspection. It was completed in 35 minutes. My car was also given a wash. All staff was helpful a I came to have my 2016 Toyota Camry receive a state inspection. It was completed in 35 minutes. My car was also given a wash. All staff was helpful and polite. More

My service guy Luis is AWESOME! I found a coupon for my brakes online and my usual dealership wouldn’t honor it so I came to FFX Toyota. My service guy, Luis was so awesome! He list I found a coupon for my brakes online and my usual dealership wouldn’t honor it so I came to FFX Toyota. My service guy, Luis was so awesome! He listened to me, never talked down to me (especially because I’m female), explained everything to me, showed me around the dealership and he has an awesome sense of humor. Because of my experience I will bring my truck to FFX Toyota for all my servicing needs. My other dealership doesn’t come close to making me feel like a valued customer. Thanks Luis for all you help and for being so great! You made my experience most enjoyable! More

Great service and professional and courteous staff. They serviced my car in a timely manner and kept me apprised of any issues found. I highly recommend Ourisman Fairfax Toyota. They serviced my car in a timely manner and kept me apprised of any issues found. I highly recommend Ourisman Fairfax Toyota. More

Dedicated Staff and Service My Granddaughter Loves her new car and wishes to Thank the Ourisman Fairfax sales and finance staff. Amard was very helpful in answering our question My Granddaughter Loves her new car and wishes to Thank the Ourisman Fairfax sales and finance staff. Amard was very helpful in answering our questions as was the rest of the Team. Jeff walked us through the finance options and answered all our questions. It took a bit of horse trading to get to the final out the door price but we are satisfied with the Deal made and the Toyota RAV4 XLE. Thanks for the friendly service. More

Great experience purchasing used 2015 Prius We had a great experience with Ourisman Sales. Everyone was helpful and attentive from the moment we parked to when we left with the car, while never We had a great experience with Ourisman Sales. Everyone was helpful and attentive from the moment we parked to when we left with the car, while never feeling pushy or rude. They explained everything and were happy to listen to what we had to say, and never made us feel forced to buy some extra feature or over-the-top insurance that we didn't want or need. More

Secure My technician, Maurice, addresses the condition of my vehicle and lets me know what has to be done and what will have to be done, to keep it running s My technician, Maurice, addresses the condition of my vehicle and lets me know what has to be done and what will have to be done, to keep it running safe and secure. I buy Toyota because I feel safe. Also, it performs as it should. If it is not maintained properly obviously it will not.. Being able to trust your service technician means a great deal to me. Knowing the maintenance technicians are skilled and trained helps me to know they will get the job done, first time, with only what needs doing without adding expense to the service. More

Toyota Quality Great service and facility. Always reliable, friendly, and accommodating for those of us who want to wait while the car is being serviced. My questi Great service and facility. Always reliable, friendly, and accommodating for those of us who want to wait while the car is being serviced. My questions and concerns have always been addressed completely. More

Purchase of used 2017 RAV4 with 6124 miles on the odometer. Upon delivery the trunk screen was missing but provided when we asked for it. A day after delivery, I had to add distilled water to the battery and Upon delivery the trunk screen was missing but provided when we asked for it. A day after delivery, I had to add distilled water to the battery and the service department had to add anti freeze (at least 1" below Low mark) when the engine was cold. The finance person was knowledgeable, helpful and efficient. It was good working with Jaime, our initial salesman. Overall we are very happy with the purchase and are enjoying driving the car very much. More