Ourisman Chrysler Jeep Dodge Of Alexandria

Very satisfied I despise car shopping because it can be a long process but I was pretty satisfied with the outcomes as we were able to get the vehicle we wanted for I despise car shopping because it can be a long process but I was pretty satisfied with the outcomes as we were able to get the vehicle we wanted for the price we wanted with a little negotiating. The staff were all helpful and accommodating throughout the process. More

Helpful Every one was very helpful in getting me what i wanted. It was a long process and a long day, but the ultimate outcome was worth it Every one was very helpful in getting me what i wanted. It was a long process and a long day, but the ultimate outcome was worth it More

Oil change Had my oil changed, so not so much rob tank about. The mechanic identified some needed repairs that I wasn’t aware that I needed. Had my oil changed, so not so much rob tank about. The mechanic identified some needed repairs that I wasn’t aware that I needed. More

Good service in all areas Very Pleased. Prompt and polite service. Overall, Excellent repairs were done expediciously. I would use Oursman again and recommend them to others. W Very Pleased. Prompt and polite service. Overall, Excellent repairs were done expediciously. I would use Oursman again and recommend them to others. Why 25 words? I can say it in less? More

Rafael has great customer service.. always honest and patient and I appreciate that! Good customer service goes a long way, the prices could be a little chea has great customer service.. always honest and patient and I appreciate that! Good customer service goes a long way, the prices could be a little cheaper but I'm satisfied overall More

Great service! Mohammad Kohistani was the man! He was extremely patient and helpful and understood what I was looking for and I felt he understood my needs and provi Mohammad Kohistani was the man! He was extremely patient and helpful and understood what I was looking for and I felt he understood my needs and provided great advice and trained me on my new purchase also the dealership provided outstanding service. Would recommend to friends and family! More

Very good experience and enjoyed the interaction. The sales staff was excellent and had very good product information which was helpful in selecting a vehicle for purchase. Various features of the ve The sales staff was excellent and had very good product information which was helpful in selecting a vehicle for purchase. Various features of the vehicles were explained in detail and aided me in selecting a vehicle. Took two vehicles on test drives and Bouba was very informative regarding the two vehicles I drove and helped me set up the information center/ Uconnect before I left with my new purchase! I am very happy with both the value of the trade in and the price of the purchased vehicle. More

Regular oil change & tire rotation Appointment was on schedule and the service advisor had my work order on hand when I arrived. The work was completed in minimum time and I enjoyed a Appointment was on schedule and the service advisor had my work order on hand when I arrived. The work was completed in minimum time and I enjoyed a donut while I waited. More

I had great service at ourisman I arrived at ourisman with out and appointment and was giving great See is right away.Pepsi refreshments,coffee and donuts,as well as space for seatin I arrived at ourisman with out and appointment and was giving great See is right away.Pepsi refreshments,coffee and donuts,as well as space for seating in my wheelchair.The salesman Amr was a new salesman but immediately got to work in helping with car selection,financing on my brand new Chrysler 300.Thank you sir.And thank you Ourisman of Alexandria,Va. Richmond Hwy. More

Unreasonably EXPENSIVE So I took my car in to get a new battery, I have a Dodge Avenger. My battery was only 134 dollars, but ALL together I spent 304 dollars on JUST the ba So I took my car in to get a new battery, I have a Dodge Avenger. My battery was only 134 dollars, but ALL together I spent 304 dollars on JUST the battery. Mind you prior he was trying to get me to buy a 1,000 dollar alternator that I DIDNT NEED! Like people have 1,300 dollars just laying around 🙄.... I’m assuming the extra 200 dollars was for the installation, which is RIDICULOUS. They took HOURS to do it, you can clearly tell they don’t care about the best interest of your vehicle they just want to make money off you. So this place is definitely a NEVER AGAIN for me. More