Ourisman Chrysler Jeep Dodge Of Alexandria

Unnecessarily time consuming Everything started out great, but after signing papers we had to go back a week later to sign new papers with the corrected VIN number, and now have t Everything started out great, but after signing papers we had to go back a week later to sign new papers with the corrected VIN number, and now have to sign a third time due to incorrect addresses. We were also sold on a maintenance plan that offers a complimentary rental car, but when I took my car in for the protection package they were out of rentals. No one mentioned that it is not guaranteed, nor did they offer the shuttle service. More

Good to go I knew what I wanted when I arrived so when the sales guy seen me he was very promt to show me the car I wanted to see and not pressure me into other I knew what I wanted when I arrived so when the sales guy seen me he was very promt to show me the car I wanted to see and not pressure me into other more expensive options so that was awesome to me. More

My experience at your dealership was delightful. The staff were patient, helpful and knowable about the Jeep I selected. Charles Staggs, my salesperson made himself available anytime if needed. Ye The staff were patient, helpful and knowable about the Jeep I selected. Charles Staggs, my salesperson made himself available anytime if needed. Yes, I would recommend your dealership to friends. More

Excellent service and a great deal! We experienced excellent service! Charles Staggs and David Algie worked very hard to accommodate our every need and we came to a deal that everyone fe We experienced excellent service! Charles Staggs and David Algie worked very hard to accommodate our every need and we came to a deal that everyone felt good about. More

Excellent Customer Service We worked exclusively with Hamid and we can’t say enough great things about him! He was patient and extremely knowledgeable. They gave us a great deal We worked exclusively with Hamid and we can’t say enough great things about him! He was patient and extremely knowledgeable. They gave us a great deal. It was a fast, easy, and not stressful at all. Definitely ask for Hamid. More

Excelent The sales and the finance team are awsome and helpful . I would recommend this place to anyone that would like to buy a new vehicle. The sales and the finance team are awsome and helpful . I would recommend this place to anyone that would like to buy a new vehicle. More

Jeep GC Recall Excellent facility and service. Appointment was when I wanted it. Car was done when promised. Waiting area was comfortable. seems like I still have t Excellent facility and service. Appointment was when I wanted it. Car was done when promised. Waiting area was comfortable. seems like I still have to write a few more words.... More

Exceptional Service Awesome experience from the sales phase through the finance wrap up. This is the place to buy a new vehicle for sure! The entire process was efficient Awesome experience from the sales phase through the finance wrap up. This is the place to buy a new vehicle for sure! The entire process was efficient and easy. More

Over charged I was over charged for an oil change. The invoice stated that parts was used to do my oil change. And when I asked what parts they told me it the oil I was over charged for an oil change. The invoice stated that parts was used to do my oil change. And when I asked what parts they told me it the oil that they had to put back into my can. More

AWESOME HOWARD DIDN'T HESITATE TO TAKE GOOD CARE OF MY NEEDS RIGHT AWAY HE MAD ME FEEL REAL COMFORTABLE AND MADE SURE HE KEPT ME ON UPDATES ON MY VAN. THANK Y HOWARD DIDN'T HESITATE TO TAKE GOOD CARE OF MY NEEDS RIGHT AWAY HE MAD ME FEEL REAL COMFORTABLE AND MADE SURE HE KEPT ME ON UPDATES ON MY VAN. THANK YOU FOR BEING KIND AND WITH A SMILE. More