Ourisman Chrysler Jeep Dodge Of Alexandria

Did not reset computer, cause problems and check engine Had to get another dealer to fix while I was on the the road. Clearly a rookie mistake not reseting the computer during and oil change. Have refused t Had to get another dealer to fix while I was on the the road. Clearly a rookie mistake not reseting the computer during and oil change. Have refused to refund me. More

Found the right vehicle quickly! Mohammed listened to what was important to me in a new vehicle and quickly showed me the right match! No time was wasted trying to sell me a more exp Mohammed listened to what was important to me in a new vehicle and quickly showed me the right match! No time was wasted trying to sell me a more expensive van with features I didn't need or want. The purchase experience was pleasant and quick. More

Great Service Amazing service and awesome employees. This is my second vehicle purchaced at this location and I don't foresee myself using another company in the fu Amazing service and awesome employees. This is my second vehicle purchaced at this location and I don't foresee myself using another company in the future. More

Body Work done Wrong It took almost two weeks to repair scratches and replace the handle on the door of my car. When I picked my car up it was dirty and still had damage t It took almost two weeks to repair scratches and replace the handle on the door of my car. When I picked my car up it was dirty and still had damage to the door as well as a bolt in my tire. More

I learned some valuable knowledge that I didnt know. I learned some new things that i was clueless about and not aware of that i can share with others that are unaware like i was. Everything was broken d I learned some new things that i was clueless about and not aware of that i can share with others that are unaware like i was. Everything was broken down to the T. I really appreciated the breakdown, step by step.No fast talki g. More

OIL CHANGE Service Rep and Cashier were very helpful and friendly. Service was completed in a timely manner. Everything was great. Waiting are was comfortabl Service Rep and Cashier were very helpful and friendly. Service was completed in a timely manner. Everything was great. Waiting are was comfortable. Will be back. More

JUST TO LONG HOWARD IS ALWAYS THE BEST TO ME HE MAKES ME FEEL SPECIAL, BUT I GOT ONE COMPLAINT I WAS THERE THIS TIME TO DARN LONG. IF YOUR CUSTOMERS HAS TO SIT FOR HOWARD IS ALWAYS THE BEST TO ME HE MAKES ME FEEL SPECIAL, BUT I GOT ONE COMPLAINT I WAS THERE THIS TIME TO DARN LONG. IF YOUR CUSTOMERS HAS TO SIT FOR HOURS ON IN TRY TO COME UP WITH COMPLIMENTARY (PIZZA) JUST SAYING . BUT THANK YOU FOR THE DONUTS/COFFEE. More

Great experience made by a great team This dealship has a great team who is friendly and patient. What made my experience so great is the time the team put into my purchase. The team staye This dealship has a great team who is friendly and patient. What made my experience so great is the time the team put into my purchase. The team stayed after hours to help get my finances situated and help get my monthly payment to my desired amount. More

Father's day gift Amrr was a great sales guy who was very nice and knowledgeable about what I wanted and made sure I knew all about the features and benefits of my new Amrr was a great sales guy who was very nice and knowledgeable about what I wanted and made sure I knew all about the features and benefits of my new car. I would recommend him to anyone who is looking for a new car. Thanks again Am. Mr Harrison More

2019 Jeep Cherokee Purchased a 2019 Jeep Cherokee, after 4 days it had a electrical issue, car stoped and wont turn off at the rush hour I-495, got to pay the tow truck. Purchased a 2019 Jeep Cherokee, after 4 days it had a electrical issue, car stoped and wont turn off at the rush hour I-495, got to pay the tow truck. Salesperson told us that we can have the car exchange but ended up with no option. Broken is broken. Plain and simple. More