Ourisman Chrysler Jeep Dodge Of Alexandria

Poor service and over priced Service is not completed and service managers are misleading. Prices are way too high and there's no manager or service support after 545pm which leav Service is not completed and service managers are misleading. Prices are way too high and there's no manager or service support after 545pm which leaves other support employees helpless when issues arise. More

Customers First Had no intentions on purchasing a car that day but I was offered a deal I couldn’t refuse. Very patient and knowledgeable. It was truly a pleasure wor Had no intentions on purchasing a car that day but I was offered a deal I couldn’t refuse. Very patient and knowledgeable. It was truly a pleasure working with him. More

Amazing service, timely manner, provided great customer service as well , & made sure that warranty was able to cover damages , was not just looking for mone service, timely manner, provided great customer service as well , & made sure that warranty was able to cover damages , was not just looking for money actually did great work More

Terrible customer service The service writers are extremely rude. What is the point of making an appointment for an oil change if once you get there the service writer tells yo The service writers are extremely rude. What is the point of making an appointment for an oil change if once you get there the service writer tells you your appointment is to see them and the oil change takes over two hours?!?! For an oil change??? I will never be back More

This was a good experience because I was well attended to. The dealer called me very soon and in a timely manner. I appreciated how close and easy the process was. The people were very courteous and clearly wo The dealer called me very soon and in a timely manner. I appreciated how close and easy the process was. The people were very courteous and clearly work like a team. More

I was impressed Prior to visiting Ourisman, my wife and I had already made up our minds about the model of the 2018 Pacifica we wanted, to include which color, option Prior to visiting Ourisman, my wife and I had already made up our minds about the model of the 2018 Pacifica we wanted, to include which color, options, and interior. Our sales person, Muna, was very patient with us and showed us a variety of other models, options, and colors we had not previously considered. We ended up liking one of the Pacificas that she showed us and we were very pleased with the price. I highly recommend Ourisman. More

Excellent service Upon arriving at Ourisman I was immediately taken care of, even though I had to leave my car the service was fast and the world was done faster than t Upon arriving at Ourisman I was immediately taken care of, even though I had to leave my car the service was fast and the world was done faster than they said More

Easy and straightforward I have dealt with other car dealership and always left with feeling of being charged too much or extra! Not this time with Ourisman Jeep Dodge of Alex I have dealt with other car dealership and always left with feeling of being charged too much or extra! Not this time with Ourisman Jeep Dodge of Alexandria! I got a few offers in terms of available types of vehicles for my budget and left with feeling of having given a fair and reasonable deal! Sales assistant manager Jason Dill and Salesman Bouba Diallo were very professional and very straightforward! No hidden costs! More

Good Service Got a good price on the car I wanted and got what i wanted for my trade in. Friendly staff and were very helpul through out the process Got a good price on the car I wanted and got what i wanted for my trade in. Friendly staff and were very helpul through out the process More

professional, pleasant and Honest! This person was detailed, pleasant personality and most.of all, this person had patience with his customers. Did not give up on his customer if they This person was detailed, pleasant personality and most.of all, this person had patience with his customers. Did not give up on his customer if they were going too. Good salesperson. More