Back

Ourisman Chrysler Jeep Dodge Of Alexandria

Alexandria, VA

3.4
949 Reviews

5900 Richmond Highway

Alexandria, VA

22303

Directions

By Type

Showing 949 reviews

July 31, 2018

Recall on vehicle. I made my appointment at 8:30 for a recall on my vehicle. When I checked in, I was reminded that I had one more free oil change and tire rotation, and More

by grandmajo50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry, but cannot remember the gentlemen name who checked me in..
July 31, 2018

Wonderful Experience! I highly recommend this dealership if you're looking for a new car. The service team was very receptive to what we were looking for and worked with u More

by SMITHBP2310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Parker, Hamid Taraky
July 31, 2018

Fantastic customer service At first communication, the customer service was incredible, all the way to the signing of the final paperwork. I would recommend this dealership with More

by Michellelvb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Mohamed, Muna Hassan
July 31, 2018

Transmission service The personnel were professional, honest, and timely. The conversations were clear and other available services were discussed for us to consider. Ve More

by jizbetty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Parker, Samer Burjas, Jason Dill, Chris Morrison, Robert Jalloh, Hamid Taraky, Mamo Kenea, Bouba Diallo, Amr Mohamed, Muna Hassan
July 31, 2018

Great experience This is the fifth dealership I have actually been to since last week and its hard to find someone who can really understand you to see what you’re act More

by Banks33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Mohamed
July 31, 2018

Horrible Customer Service When I purchased my vehicle from this dealership, I was satisfied and happy with my purchase. However, my experiences with the service department hav More

by JeepOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple Employees.
July 30, 2018

Perpetual disappointment I have bought two cars from this dealership and I have had every service appointment at this dealership. I will not be using this dealership or servic More

by dawn.n.myers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do t remember names
July 30, 2018

Great work, customer service, very happy Before working with Ourisman, I took a look at their reviews and the ones I found weren't that great so I went into this with low expectations. WOW w More

by toddt0606DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Racey, Darelle
July 30, 2018

Best vehicle purchasing experience ever. I was greeted by Westley, who I think is a remarkable professional, I was sure I wanted a 2500 Ram; when I didn't see the trim I wanted on the lot, We More

by CEDRIC.HARRIS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Bearor
July 29, 2018

Good experience with Amr on my 2019 Cherokee. Friendly and not pushy. I would return to Ourisman for subsequent vehicle purchases at a later date. More

by MATT.SCHLESINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Mohamed
...
53
...