Ourisman Chrysler Jeep Dodge Of Alexandria

Poorly Serviced Brought car in for diagnostic was told wrong thing. Second time around they found the problem but left my car in an undriveable state when it was driv Brought car in for diagnostic was told wrong thing. Second time around they found the problem but left my car in an undriveable state when it was drivable from the start and I believe this was done solely for them to be the only ones to repair my car. More

nice people People are enthusiastic here and I got great from this dealership. Thire prices are lower than other dealers and very good efficiency. Must choose th People are enthusiastic here and I got great from this dealership. Thire prices are lower than other dealers and very good efficiency. Must choose this dealership! More

Excellent Service / The Best! I have a 2017 3500 Ram that I purchased in another dealer. I been to several dealers attempting to resolve a water leak and a radio problem. I spo I have a 2017 3500 Ram that I purchased in another dealer. I been to several dealers attempting to resolve a water leak and a radio problem. I spoke to Chris Morrison and not only he has resolved the issues they did a complete check on my truck and they did all the recalls as per the manufacturer. Bottom line, if you have a problem that other dealers will not fix, ignore or simply don't care come and see Chris Morrison. Your troubles will be over! More

Huge unexpected repair My JEEP Grand Cherokee Summit began leaking something the night before I was going out of town. I was able to schedule the service and make arrangemen My JEEP Grand Cherokee Summit began leaking something the night before I was going out of town. I was able to schedule the service and make arrangements for it to be delivered via AAA the day I returned. As suspected it was the radiator/water pump. No one likes to get blindsided with a $2500 repair bill and the service writer was a gracious and helpful as expected. More

Great quick service. Alex was great. Worked me in the same day. No issues with my appt. worked on my Jeep write away. Recommend this dealership. Thank you Alex was great. Worked me in the same day. No issues with my appt. worked on my Jeep write away. Recommend this dealership. Thank you More

Awesome From the salesman to the Finance Office my service was great in and out with a smile. I would definitely come back to this dealership again. Re From the salesman to the Finance Office my service was great in and out with a smile. I would definitely come back to this dealership again. Regards, Mary C More

Patients paid off I was looking for a particular trim that had the exterior look and interior options that I wanted. Wasn’t on lot, they located it. I was looking for a particular trim that had the exterior look and interior options that I wanted. Wasn’t on lot, they located it. More

Made used car buying a delight! We came in looking for for a used car for our daughter in Georgia! She is. Teacher and was rear ended her first day of school with her car totalled! N We came in looking for for a used car for our daughter in Georgia! She is. Teacher and was rear ended her first day of school with her car totalled! Needing to find something quick we started the search here in VA for her and she was searching in Georgia! She decided she wanted an Elantra and found one in GA so we searched for same make and model and found it here listed for less with less miles. We drove in an hour and 1/2 to check out the car in person. We met Bouba our salesman and test drive the car and began the negotiation process to purchase. We were straight forward and so were the sales team. We agreed on a very fair price quickly and were more than satisfied with the whole process! We picked up the car for our daughter and drive it down to Ga! She absolutely loves the.car!! The Va price ended up being $2500 less then the best price she got in GA on the same car!!! Thanks for saving a first grade teacher some money and earning a customer for future purchases! More

Time was good The service was scheduled for 2 hours max and it took about 2 hours to complete. If you want to stay and do work when waiting there is not enough tabl The service was scheduled for 2 hours max and it took about 2 hours to complete. If you want to stay and do work when waiting there is not enough tables. The way to pull your car in for service can be a little confusing on the first visit with cars just pulling up so trying to say who was there first could be a problem. But overall an okay with nice refreshments. More

Taffy is fabulous I had my key fob stolen from luggage so of course I needed to get a replacement. I went to dealer without an appointment. Even though they were quite I had my key fob stolen from luggage so of course I needed to get a replacement. I went to dealer without an appointment. Even though they were quite busy, Raffy got me in and out with new fob in no time. He is fabulous. More