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Lustine Chrysler Dodge Jeep - Service Center

Woodbridge, VA

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256 Reviews

256 Reviews of Lustine Chrysler Dodge Jeep - Service Center

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June 26, 2018

Recent service with Doug I came in for an oil change and to get a few issues checked on. Doug was very friendly and helpful! I’d definitely reccomend Lustine and service with More

by ag1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Jun 28, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Doug in our service department. We all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

June 19, 2018

Terrible service center (Avoid at all cost!!) Technicians are incompetent. Will not diagnose the fault currently. They will try selling you other non defect parts. Had to go back multiple time More

by LustineSucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Layton
Jun 20, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

I'm very sorry with your service experience and would like to speak with you directly. My name is David Layton Service Manager please call me at 571-208-5173 thank you

June 18, 2018

Was pleased with the service The service was excellent and completed within the time frame estimated. I had a number of questions that I raised as a new car owner which were addre More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Jun 28, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Doug in our service department. We all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

June 12, 2018

Excellent, great customer service Great service, fast and efficient work. Employees very friendly and professional. Doug was patient, kind, professional, knowledgeable and quick to com More

by Wooten4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Jun 28, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Doug in our service department. We all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

June 06, 2018

Oil Change Their service was very fast and great! I would recommend them and their staff is all so nice and friendly. I had my two year old with me and they wher More

by GiselA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Basson
Jun 28, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Barry in our service department. We all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

May 30, 2018

Worse Service Center Ever! Every time I take my vehicle for service I leave angry due to the length of time it takes and the final cost of service. More

by Former Costomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Canty
May 30, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

I would first like to apologize for the lack of respect by my service department for your time. Please contact me at your earliest convenience to further discuss how I can assist you with this issue going forward. David Layton Service Manager 571-208-5173

April 17, 2018

Doug Canty Doug is a super professional he helped greatly in working with a Ford Warranty on my Jeep. He made the process easy for me after Ford screwed up and s More

by A1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Apr 21, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Doug at our store. We all greatly appreciate your time and business. Have a great day! David Layton Service Manager 571-208-5173

Apr 21, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you A1! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

April 04, 2018

Brought my vehicle in for state inspection. Vehicle was completed in the time as promised Doug is always very nice. He makes sure that everything is exclaimed to me before I leave and let's me More

by Susan5963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Apr 04, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Doug at our store. We all greatly appreciate your time and business. Have a great day! David Layton Service Manager 571-208-517

April 04, 2018

Very professional and timely. The sales representative was kind and courteous. He was very respectful of our time and kept us updated on our vehicle's progress. Outstanding experie More

by Anthony M. Fields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Apr 04, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Doug at our store. We all greatly appreciate your time and business. Have a great day! David Layton Service Manager 571-208-5173

April 01, 2018

great service fantastic job , I always recive great customer service and support on maintenance and service from Doug. I look forward to using him in the future fo More

by #2010Corvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Apr 01, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Doug at our store. We all greatly appreciate your time and business. Have a great day! David Layton Service Manager 571-208-5173

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