Lustine Chrysler Dodge Jeep - Service Center
Woodbridge, VA

256 Reviews of Lustine Chrysler Dodge Jeep - Service Center
I was greated warmly and provided excellent service. I have a service contract; so, service was provide at no cost. I was also alerted by Shahzad that my car had several outstanding software updates that have a service contract; so, service was provide at no cost. I was also alerted by Shahzad that my car had several outstanding software updates that needed to be applied to my vehicle. I asked Shahzad to go ahead with the software update, which he took care of. More
I am always greeted with courtesy when I am at this dealership. Toy Robb knows my car and has aways been helpful, whether I call in with a question or bring my car for service. The service has been im dealership. Toy Robb knows my car and has aways been helpful, whether I call in with a question or bring my car for service. The service has been impeccable and I feel that I receive value. I would heartily recommend this dealership. More
Troy Robb is the most caring Service Writer I have dealt with in the world of Automobiles. This is the 4th Chrysler I have had. He provides outstandng customer service making sure you understand the problem with in the world of Automobiles. This is the 4th Chrysler I have had. He provides outstandng customer service making sure you understand the problem, costs and what he will do to help you. He follows up by asking if everything is ok. I will buy my next car from this dealership. More
I was impressed with the professionlism and friendliness of Shahzad. Not only did he give me a time for completion of work but was done in under the time quoted. A great experiece overall. of Shahzad. Not only did he give me a time for completion of work but was done in under the time quoted. A great experiece overall. More
A genuine interest in pleasing the customer and getting the job job right. Friendly people that cannot do enough to take care of their customers. I bought my car there and have my car serviced there. The s the job job right. Friendly people that cannot do enough to take care of their customers. I bought my car there and have my car serviced there. The sales people are understanding, the service people great and the general manager is the best I've ever dealt with. I have already recommended them and will continue to recommend them to family and friends for purchases or service. More
My wife & I have been coming to this dealership since 2004 & since then I have purchased 4 vehicles from them. Truth be told, buying a new vehicle isn't much fun until you drive it off the lot. Right n 2004 & since then I have purchased 4 vehicles from them. Truth be told, buying a new vehicle isn't much fun until you drive it off the lot. Right now we have a 2008 Jeep Liberty & a 2009 Dodge Challenger RT and we use the dealership for most if not all our service needs. The main reason for that is the attention & the great customer service we receive from Troy Robb; in my book he's the the best service rep there. More
When I became a Dodge owner in 2006, I was skeptical of what to expect since I had been a loyal Ford owner for so many years. But I can tell you, that I am very proud that I took the leap. Lustine Dodge what to expect since I had been a loyal Ford owner for so many years. But I can tell you, that I am very proud that I took the leap. Lustine Dodge has been nothing but exceptional across the board! I actually do not mind bringing my Durango in for service as I feel it gives me a chance to catch up with people that I consider my friends and not just my dealer! Great job, Lustine! More
To whom it may concern, My husband and I have To whom it may concern, My husband and I have been coming to Lustine dodge for 7 years. Six of those seven years my husband has been the dodg To whom it may concern, My husband and I have been coming to Lustine dodge for 7 years. Six of those seven years my husband has been the dodge owner. The end of July last year I bought my first dodge a caliber. I knew the service I was going to get would be excellent because my husband was always satisfied which is sometimes a hard thing to do. The first time I talked to Troy it was 3 years ago when my husband bought a dodge stratus it had some minor issues Troy had them taken care right away. Three years later I bought my Dodge caliber Troy remembered who I was after speaking to me once 3 years ago. This means alot me since I am in customer service and feel there is alot of disservice going on. Since then my husband and have always trusted him with vehicles his honesty and true belief in the brand really shows he is the complete package. It is such a great privilege to have helping me take of my cars needs. Sincerely, Jean Pulley More
I went in for scheduled maintenance and engine light. Mr. Troy Robb was very polite and informative. GREAT CUSTOMER SERVICE WITH A SMILE!!! Im very pleased with the service I had done. Keep up the good work Troy Robb was very polite and informative. GREAT CUSTOMER SERVICE WITH A SMILE!!! Im very pleased with the service I had done. Keep up the good work and keep giving Great customer service More