Lustine Chrysler Dodge Jeep - Service Center
Woodbridge, VA

256 Reviews of Lustine Chrysler Dodge Jeep - Service Center
Car is working Brought my car in to get it working, and they did the job. Was told to wait in the room, and the car would be done soon, right on. Brought my car in to get it working, and they did the job. Was told to wait in the room, and the car would be done soon, right on. More
Love these guys Eric and Jake showed me the way, and my car was done in no time. This was my first time at Lustine, but ill defintely be back. Eric and Jake showed me the way, and my car was done in no time. This was my first time at Lustine, but ill defintely be back. More
Shuttle Driver Generally I always receive great customer service from all the service advisors, but when you are having the same issue coming from the manufacturer f Generally I always receive great customer service from all the service advisors, but when you are having the same issue coming from the manufacturer for the past 6 mths. You just don't want to hear excuses. You just want it fixed whether it falls on the dealership or not. Time is not what I have, but when I make time to come there. I don't want to hang out all day like I don't have anything else to do. I either want a loaner or rental, but same day service I use the shuttle service. Dexter the shuttle driver was courteous and very professional. He really made me laugh after not having the best experience with this ongoing problem that thank God is now resolved. More
Great Service I was very pleased with my service! Joey M. educated me about the service done to my vehicle. Chris A. worked on my vehicle, and also retuned some mon I was very pleased with my service! Joey M. educated me about the service done to my vehicle. Chris A. worked on my vehicle, and also retuned some money to me that I had accidently left inside my vehicle!!!! This dealer has great honest employees!!! More
Great Service Excellent experience! I dropped my vehicle off a day prior to my appt and the Service Manager (Joey M.) had the service completed before my scheduled Excellent experience! I dropped my vehicle off a day prior to my appt and the Service Manager (Joey M.) had the service completed before my scheduled service appt. The issues I was having were resolved and two recall items identified. Tracy W. was also helpful when I picked up my vehicle. More
Shuttle Driver Dexter shuttled me home from the dealership while my car was getting an oil change. He was very courteous and friendly and very pleased with the serv Dexter shuttled me home from the dealership while my car was getting an oil change. He was very courteous and friendly and very pleased with the service he provided me. Very nice man. A good representation of the dealership. Thanks Dexter. Donna Blackwell More
Joey Mollica Rocks Working with Joey is always a pleasure. He thoroughly explains all work that is going to be performed on my vehicle. I will definitely request to wo Working with Joey is always a pleasure. He thoroughly explains all work that is going to be performed on my vehicle. I will definitely request to work with him again when I need service on my used vehicle purchased from Lustine. More
Customer Service and Shuttle Experience Lustine has truly done a 360 with their service!!! I had the pleasure of having Dexter (shuttle driver) take me back home while my car was being servi Lustine has truly done a 360 with their service!!! I had the pleasure of having Dexter (shuttle driver) take me back home while my car was being serviced. The experience of having someone polite, pleasant, wonderful attitude and just a blessing overall made the ease of my car being in the shop that much easier!!!!! Thank You Dexter for the wonderful experience and great conversation. Don't stop smiling :) More
Can't Say enough about the Service Vickie & Joe have always been there for me and keep my 2006 Dodge Durango with just shy of 270,000 miles on it running at peak performance! Thanks so Vickie & Joe have always been there for me and keep my 2006 Dodge Durango with just shy of 270,000 miles on it running at peak performance! Thanks so Much! More
Wonderful Service from Dustin Miller! Two weeks ago I brought my vehicle in to be worked on. A very nice man by the name of Dustin Miller not only helped me figure out what was wrong with Two weeks ago I brought my vehicle in to be worked on. A very nice man by the name of Dustin Miller not only helped me figure out what was wrong with my vehicle, but he fixed it quickly. Dustin walked me step by step through what it was that needed to be done, what it would cost, and why. I cannot overstate how pleased I was with such considerate and wonderful service. I have been on the receiving end of bad service before, so I expected it to be a long day, but Dustin and the rest of the Lustine team had me happy and on my way in a short period of time. More