Ourisman Chrysler Dodge Jeep Ram of Woodbridge

I have been in the Washington DC area for a number of years and have bought new cars from several dealerships in the area. I also read a number of bad reviews of this dealership before shopping there, bu years and have bought new cars from several dealerships in the area. I also read a number of bad reviews of this dealership before shopping there, but decided to give it a try anyway since I had not found the deal I was looking for. Bottom line: they offered me a great deal on exactly the truck I was looking for with minimum hassle. And I took it. Why? Because I trusted the people I was dealing with and that trust paid off. I can only say that my experience in contrast with the bad reviews I had read could only be attributable to one thing: the people. I know Mike Engle was brand new when I made my purchase and I was convinced that he was determined to make a difference. He did for me and I think given time his stamp will be put on the whole dealership. He has served his country and has been a Patriot. I think he carries those values over into his work. People make a difference -- sometimes it takes time though. Give these people a chance to earn your business and make a decision based on how they interact with you -- not on some bad reviews that were written about other people in another time. More

Got to say from reading the reviews I must have been lucky. I called about a 2009 Tacoma had a trade and clunker. Well anyhow ended up in the Dodge dealer by mistake(via phone) spoke to Mike and told he lucky. I called about a 2009 Tacoma had a trade and clunker. Well anyhow ended up in the Dodge dealer by mistake(via phone) spoke to Mike and told he could sell Toyota's also. To make a long story short they did not have the truck I wanted ( they never said they did) but did set me up with a great buy on a truck with much more on it, gave me a great number on my trade and clunker. I did research prior and even had pre-approved loan from Toyota. They made the deal quick, no pressure, had me out in no time the salesman even came home with me and picked up the trade. I will admit I was reluctant to go their but maybe the key was I got a great Dodge sales guy who sold me the Toyota. I must also add that I bought a few upgrades waited 2 weeks for them to get in, had them installed in a day they even gave me a rental car for the day why they were installing the upgraded equipment. Overall my experience was great. The only advice I have is do your homework, try to get pre-approved financing and take charge. More