Ourisman Chrysler Dodge Jeep Ram of Woodbridge
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 931 reviews
I initially walked into the dealership interested in a Challenger R/T. I was assisted by Herb Williams, who sold my husband a Challenger SRT8 a month or two ago. Right off the bat, Herb was friendly, atte Challenger R/T. I was assisted by Herb Williams, who sold my husband a Challenger SRT8 a month or two ago. Right off the bat, Herb was friendly, attentive and patient. His focus remained on finding a car that was comparable to my lifestyle, price range and taste... which was very refreshing and immediately put me at ease. He was very informative about the car specs and highlights. I never felt rushed or pushed into choosing a car. After test driving a Challenger and a sporty looking Jeep.. I decided that the Jeep felt right for me. I was given a very fair amount for my trade in. I got a good price on my 2012 Jeep and they worked in other savings into our deal, and gave us awesome financing. I left with a ear to ear grin. I had an overall positive experience and will most definitely will recommend this dealership to my family and friends, and would absolutely bring them my business again for my next upgrade. More
Mr. Herb Williams is an excellent salesman. I purchased a 2005 Scion in 2004 returned in June to purchae a 2010 Jeep with a great trade in from my Scion and 2/16/12 I purchased a 2008 used vehicle for my bro 2005 Scion in 2004 returned in June to purchae a 2010 Jeep with a great trade in from my Scion and 2/16/12 I purchased a 2008 used vehicle for my brother. Mr. Williams is a very friendly, skilled sales person who cconsistently listened to my needs and concerns related to peurchasing a car. When it its time for the next car I will seek him out. More
Sales person went above and beyond to ensure my driving experience with the prospective vehicle was pleasurable. Provided another option for a vehicle outside the one I was considering, which turned out to experience with the prospective vehicle was pleasurable. Provided another option for a vehicle outside the one I was considering, which turned out to be the vehicle I brought. Excellent choice! Sales person was very knowledgeable about the vehicle and the car buying experience all together. More
LUSTINE DODGE IS THE BEST DEALERSHIP I HAVE EVER BEEN TOO! BOTH JASON & HERB WERE VERY FRIENDLY AND MADE SURE I WAS 100% SATTISFIED WITH MY NEW CAR. I WILL RECOMMEND LUSTINE TO ALL MY FAMILY AND FRIENDS TOO! BOTH JASON & HERB WERE VERY FRIENDLY AND MADE SURE I WAS 100% SATTISFIED WITH MY NEW CAR. I WILL RECOMMEND LUSTINE TO ALL MY FAMILY AND FRIENDS More
Mr. Williams was fantastic. He was very friendly and flexible with helping me get my car. I would recommend Herb Williams to anyone who wants to buy a new Chrysler product. flexible with helping me get my car. I would recommend Herb Williams to anyone who wants to buy a new Chrysler product. More
Bought 2 vehicles same day, sales dept is ok...the service writers cant get it together...scheduled appointment and vehicle never got touched after 7hrs, No loaner vehicle offered, vehicle is in the s service writers cant get it together...scheduled appointment and vehicle never got touched after 7hrs, No loaner vehicle offered, vehicle is in the shop every month for one reason or another, wife is scared to drive her new vehicle, axle seal leaking after 17k miles, someone balanced tire with 7ounces on one side, brakes need replaced every 10k miles. service writes just play dumb and lend no help! More
Everyone in this Dealership has a great deal of patience. They are all extremely knowledgeable and have a way to put me at ease with all my questions. You all take your time with your customers and really li They are all extremely knowledgeable and have a way to put me at ease with all my questions. You all take your time with your customers and really listen to our concerns. You also know how to have fun and laugh. Service Department has a way of putting fears at ease and taking time out for questions and sharing their knowledge of the product. I have purchaced several trucks and a van in the last 5 or so years. Never problem. I highly recommend your Dealership to anyone and everyone who is shopping for a vehicle. Dana Thanks You too! George Steele More
Recently purchased a Jeep Wrangler from Lustine and couldn't be happier! The sales staff was more than helpful. I went in with a specific price I was willing to pay and brought in information from www. couldn't be happier! The sales staff was more than helpful. I went in with a specific price I was willing to pay and brought in information from www.truecarprice.com and they beat the price of every dealership in the area! I have also had my Jeep serviced by Lustine for an oil change and a minor issue with the bumper, Jennifer took care of it for me and had my Jeep back when promised. Something that I find is rare with dealerships, I have owned 8 new vehicles and when you put them in for service the car is never ready when promised so this was a welcomed change. Definately recommend this dealership to anyone looking to buy a vehicle or need a place to have one serviced. Excellent! More
Vickie has a great personalty and very help full with Vickie has a great personalty and very help full with service deparment she has all the answer I ask and if she don't answer ,she will find out.I ha Vickie has a great personalty and very help full with service deparment she has all the answer I ask and if she don't answer ,she will find out.I have ben A custermer for year and would recommed this dealer ship to other.thank you Robert Archambeault More
After a few long days with a number of different dealers my family and I found ourselves at Lustine. I was immediately received by a friendly and competent salesman (Herb) and directed to vehicles that fell my family and I found ourselves at Lustine. I was immediately received by a friendly and competent salesman (Herb) and directed to vehicles that fell under my descriptions and what fit my budget. No one tried to sell me something that I could not afford. What was appreciated most of all was their consideration to the military family and the budget of their customers. They worked with us until we were able to agree on a price. Their diligence and hard work is commendable. My family and I are more than appreciative of the effort by Herb and Matt to help us find a new vehicle. Not only is our newest car a great blessing to a growing family, but a true answer to prayer. God provided a great opportunity and used Herb and Matt to fulfill His plan. More