Ourisman Chrysler Dodge Jeep Ram of Woodbridge

Shopped on line. Selected one vehicle from numerous dealers. Asked for the e-quote price. Got loads of feedback from other dealers looking for more info on what I was willing to spend in lieu of prov dealers. Asked for the e-quote price. Got loads of feedback from other dealers looking for more info on what I was willing to spend in lieu of providing an e-quote price as requested. Continued shopping on line and found a vehicle I couldn't live without. Contacted the dealer to verify availability before driving up. Herb Williams verified the stock number as in stock and available for delivery. He instructed me to print out the coupon and bring it with me. Quick test drive verified functionality. Kept expecting to run into some form of deal breaker, but the deal went down smoothly. I drove out with the vehicle I just had to have. Later, when I had to explain the financials to my wife, I had a question concerning the totals and called Herb at an unreasonable hour for clarification. Herb helped to clarify my error. More importantly, he invited me to sit back down and re-work the numbers hours after the deal. I found this dealership to be honest and forth right. Everyone there was friendly and accommodating. Genuinely pleasant hassle free car buying experience. Thanks Herb you are the best. More

Maxi is by far the best sale person. I have brought new cars before but Maxi was a pleasure. Maxi go out of his way and makes you feel you have known him forever.Thanks Maxi cars before but Maxi was a pleasure. Maxi go out of his way and makes you feel you have known him forever.Thanks Maxi More

I went to Lustine looking to trade in my 2009 dodge challenger for something more gas effecient and either front wheel drive or all wheel drive for better control, even in bad weather like rain or snow challenger for something more gas effecient and either front wheel drive or all wheel drive for better control, even in bad weather like rain or snow. I have purchased my last three cars from Lustine now counting the 2012 avenger sxt plus I just purchased yesterday. I spoke to a salesman named Basil who was incredibly helpful and understood just what I wanted. He showed me a 2012 charger that I absolutely loved but due to the negative equity on the challenger I wouldnt have been able to work out payments that would have been comfortable for me. So, Basil suggested maybe I look at an avenger, since I had previously mentioned that I had owned a 2008 avenger before the challenger. He pulled the 2012 avenger sxt plus around front for me to test drive and look at, and I was very impressed. After speaking to Basil and a few members of the finance team, I was able to purchase the avenger with lower monthly payments than I had before, and I got what I was initially seeking with a front wheel drive vehicle that is better on gas consumption. Aside from the fact that I've always prefered Dodge's line of vehicles to any other car brand, I have always been impressed with the effort Lustine's employees put forth to make the customer happy. As far as I am concerned, I will continue to purchase my future vehicles with Lustine for a very long time to come. More

I was more than amazed at the length to which Dana (was busy helping other customers) and especially Donnie went to get Kellie into the vehicle that she really wanted. I would and will make sure if I know busy helping other customers) and especially Donnie went to get Kellie into the vehicle that she really wanted. I would and will make sure if I know of anyone that needs a car that I will recommend them to Donnie. A pleasure to work with... And Sarah was a breath of fresh air. She explained all facets of the financing. Thank you again for all you have done... John Knopp More

I would like to take the time to commend Lustine Dodge Jeep Dealership for their professionalism, caring, and overall customer service approach. Recently the window liners to my soft top Jeep were stole Jeep Dealership for their professionalism, caring, and overall customer service approach. Recently the window liners to my soft top Jeep were stolen while watching a movie. I drove to Lustine Dodge Jeep Dealership to order the window liners. My intent was not to purchase a New Jeep. When I first arrived I was in the process of filling out a Police Report telephonically and inadvertantly parked in the service driveway. Herb Williams was the first salesman to approach me and advised me that I could park to the side. I mentioned to him that I was in the process of filing a report and he just waited. Even though unbeknowns to me at that time, I was parked in area blocking Lustine Dodge Jeep's service drive I was allowed to take care of my business. I then parked my Jeep in a designated area and finally had the opportunity to ask for the service department. Herb was very helpful and advised me that he would help me. After discussing the options, I was convinced that buying a New Jeep was my better option. If it had not been for Herb's sense of professionalism and genuine caring I would not have purchased a New Jeep. When my family and I walked out of the dealership with our keys to our New Jeep, I was very greatful that Herb was our salesman and I knew that he really cared. THANK YOU HERB AND LUSTINE DODGE JEEP DEALERSHIP. More

From the first phone call right up until that dreaded finance office event, Herb took all of his patience and optimism to assure my satisfaction and security. I have never felt so encouraged by any compa finance office event, Herb took all of his patience and optimism to assure my satisfaction and security. I have never felt so encouraged by any company let alone a dealership to feel at ease as they place even the fine print right in the open. Thanks to them I can look back on my first car purchase as a relaxed plesent experience. Ican hardly wait to come back and bring my friends. Who knew the entire process of working with my nearly non existant credit would be just an afternoon of making new friends that will hopefully carry me through many more purchases. Thank you Herb and Danielle. More

Very friendly environment. I came to Lustine because they had a better selection of cars to look at. They were eager to work with me to reach fair compromises. Monty showed great care about my needs and wa had a better selection of cars to look at. They were eager to work with me to reach fair compromises. Monty showed great care about my needs and was able to deliver a car that matches my expectations. Nice to find a salesman who knows about their product. More

Shahzad has always treated me well and remembers me by name whenever i arrive. My visits are quick and done perfectly. Will def recommend to all friends and family name whenever i arrive. My visits are quick and done perfectly. Will def recommend to all friends and family More

Vicki Koons is the friendliest service manager out there! I completely trust her with my car and my money. I will come back to Lustine as long as she is there. I completely trust her with my car and my money. I will come back to Lustine as long as she is there. More

Being new to the area, I have been to several dealerships trying to find a service writer who is honest and true. I am so happy to have found Lustine and Vickie Koons. She has been extremely helpful and is t trying to find a service writer who is honest and true. I am so happy to have found Lustine and Vickie Koons. She has been extremely helpful and is the first person I've trusted in the car business since I moved here. I will not work with anyone else and have recommended her to everyone I know. More