Ourisman Chrysler Dodge Jeep Ram of Woodbridge
Woodbridge, VA
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Mr. Williams started off by answering my e-mail and providing his phone number. When I called he was very friendly and answered all my questions that I had at the time. When we arrived at the dealer he providing his phone number. When I called he was very friendly and answered all my questions that I had at the time. When we arrived at the dealer he took us out to show us the vehicles. We picked one out and went for a ride which went very well. We went to his office and discussed the vehicle and the cost in detail. We filled out forms and he took care of my trade in. He got everything completed fairly quickly and he went to see the finance officer. He explained the paperwork and took care of it quickly. Buying a new car is not an in and out in minutes operation. It always takes some time but we felt that everything was moving toward the completion at all times. I came in with a specific truck in mind but was told it was already gone and we were prepared for that because we had a couple in mind. Herb showed us the others and a choice was made. This one was the same price as the other so it was worked out. I would not hesitate to chose this dealer again. More
Herb "Champ" Williams is the best, no 1 compares!! He helped me get the car that i wanted when no other dealer gave me a reasonable price. He's very professional and believes n fighting 4 h compares!! He helped me get the car that i wanted when no other dealer gave me a reasonable price. He's very professional and believes n fighting 4 his customers getting the best offer 4 them possible. I'm so happy that I stopped by Lustine in Woodbridge and had a pleasure of meeting Mr. Williams bc he had me n and out n with no with a brand new car and the best offer that any other dealership had proposed 2 me.!! I highly recommend Mr. Herb Williams, u will not b disappointed and I guarantee u would even write a good review!!! More
The ratings for this Dealership surpasses "great." I have purchased several cars in my lifetime and until meeting the Lustine "family" I hated when it was time to purchase another vehicle. "great." I have purchased several cars in my lifetime and until meeting the Lustine "family" I hated when it was time to purchase another vehicle. Jason Dill and Dana McElroy are part of the Lustine "family" and they treated me as if I was part of their family. There is not enough words to tell you what this Dealership has done for me in helping me to purchase my new jeep. I was completely taken in by their kindness, which is absolutely genuine. If you have had bad experiences in the past like me, you want to peep behind the scenes to make sure what you are experiencing is the real deal. Lustine Chrysler Jeep Dodge is the REAL DEAL. Don't let anyone sell you short on this Dealership. I am giving it to you straight. Jason and Dana helped me even when I did not think that I could make it happen. When you arrive to this Dealership all of the sales agents greet you with nice smiles and hellos come from all around. The sales process with Jason and Dana went so smoothly that you wonder "this can't be all there is to it," not after all of the other car purchase horror scenarios that I had experienced in the past. Yes, the Lustine family made it happen for me and they can make it happen for you. I have already made my decision, Lustine for "LIFE." More
Everyone was friendly, courteous, responsive and fair. Under very rushed circumstances, they put me into a great new Wrangler at a good price. I would highly recommend everyone I dealt with. Under very rushed circumstances, they put me into a great new Wrangler at a good price. I would highly recommend everyone I dealt with. More
Herb is superb.....got the deal done, no nonsense....nice guy and a good salesman...his hi energy gets the deal done and you leave with the vehicle you want at the price you want.....thanks Herb!! guy and a good salesman...his hi energy gets the deal done and you leave with the vehicle you want at the price you want.....thanks Herb!! More
Great sales department. Donnie and Matt were great. Donnie really listened to our needs and did not make us feel pressured. We decided to purchase the EPP package for our new RAM. Initially we did not Donnie really listened to our needs and did not make us feel pressured. We decided to purchase the EPP package for our new RAM. Initially we did not have a good experience with the service department, however after talking to one of the managers Jason, and voicing our concerns he apologized and assured us that our concerns would be addressed and taken care off. Barry the service manager met us at our rescheduled appointment and ensured that the EPP package was reaccomplished to our satisfaction. We appreciate that they took the time to listen to our concerns and made it right. More
My wife and I had a very positive experience with the My wife and I had a very positive experience with the dealership on account of Sarah Bryd, who arranged our financing. My wife and I were in a rush My wife and I had a very positive experience with the dealership on account of Sarah Bryd, who arranged our financing. My wife and I were in a rush to get to a wedding later in the day. Sarah was very sensitive to this and worked efficiently and in a friendly manner to get us the best financing rate so that we could be on our way. The most impressive thing about Sarah was that she took responsibility for our overall experience at the dealership, including areas that were technically outside of her job description. In so doing, she represented the dealership well. She is definitely a NOT a "not my job" sort. I would suggest asking for Sarah Bryd if you visit this dealership, especially if you think you might need financing to purchase the vehicle of your dreams, or even the vehicle that will have to do. It was because of Sarah that I can speak so highly of our experience at this dealership. More
Jason, Monte, and Sarah were the bomb. This is truly a proffesional group of people. I didn't feel like I got taken advantage of. I got a fantastic price, a great interest rate, and have established a r proffesional group of people. I didn't feel like I got taken advantage of. I got a fantastic price, a great interest rate, and have established a relationship with a great dealership. I will be coming to Lustine for years to come and recommending them to everyone I know. Monte knew his vehicles very well. He was able to answer every question I had about the Ram 1500 trucks. Jason made the negotiation process fast and easy. I didn't feel pressured at all. I almost wanted to give them more money just because they were so cool. Sarah made the financing piece very fast and easy as well. I had my two yound daughters (3 and 6) with me. They were crawling all over her and she was just great about it. This truly is a great group of people. I feel very fortunate to have chosen Lustine for my truck buying needs. More
I spent a quality Monday working with Ron Hubbard at the Lustine. He and I were able to test dr4ivr the Ram 1500 I wanted and worked with his GM to ensure I got a fair trade in value for my old Dodge (which Lustine. He and I were able to test dr4ivr the Ram 1500 I wanted and worked with his GM to ensure I got a fair trade in value for my old Dodge (which I also boght at Lustine). He is an excellent salesman and was apleasure to work with. Go see Ron and tell him I sent you here! More
Awesome experience. Herb took care of us big time. He knows the business and will bend over backwards for you. He will go to bat and get a price for you that works with where you need to be. It was worth knows the business and will bend over backwards for you. He will go to bat and get a price for you that works with where you need to be. It was worth the drive. More