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Ourisman Chrysler Dodge Jeep Ram of Woodbridge

Woodbridge, VA

3.5
931 Reviews

14211 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 931 reviews

February 04, 2021

Ike was great and made sure the car was what you wanted and everything was right before you left off the lot! Truly appreciate it. More

by JohnA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike Lemuwa, Jesse Annis
Feb 04, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

We appreciate the 5-star rating and kind words about your experience with Ike!

February 04, 2021

Teagan was AHMAZING and explained what was wrong with my Jeep in terms even I could understand! And my car was ready two hours earlier than expected! I am thrilled with my experience and am bringing all my More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ramey, Teagan Lessord, Jimmy Myers
Feb 04, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thanks Jimmy for sharing your experience with us! Teagan is truly amazing and we love having him on our team!

February 04, 2021

Jimmy did a fantastic job in explaining to me all about the vehicles i was looking at, i felt safe and secure with my purchase and feel i made the right choice. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Myers
Feb 05, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thanks for sharing about your experience with Jimmy! He always does such a great job and he is really detailed oriented!

January 30, 2021

Great guy to work with! The whole dealership was making the car buying experience fun and very easy ! We drove 2 hrs to buy and was back on the road in a little over 90 mins. I’ll definitely be back to pur More

by twentyoneflat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike Lemuwa
Feb 01, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Congratulations on your recent purchase! We are so happy you took the drive to let us help you!

January 23, 2021

Ike is very kind, patient, answered all our questions. Both my mother and I are satisfied in our Jeep purchase. Please check him out. He’s a great and honest sales person. Nargis More

by Nargis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sham Moumen, Ike Lemuwa, Antonio Ferrari
Jan 25, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for sharing your experience with Ike with us! He really is a patient and kind gentleman! We look forward to working with you in the future!

January 22, 2021

Ike a nice honest guy. Kept the transaction as smooth as possible. He made sure a thorough cleaning of the truck was done before picking it up. He also had a few minor repairs taken care of on the house. So More

by Flores
Recommend Dealer
Yes
Employees Worked With
Ike Lemuwa
Jan 22, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for the kind words Flores! Please let us know how we can help again in the future!

January 21, 2021

Great sales person! Helped me out a lot with my purchase and I am sure to do business with him again. Thanks a lot for your help. More

by akeemdawise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike Lemuwa
Jan 22, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thanks for the kind words about your experience! We look forward to working with you again in the future!

January 19, 2021

Basil DK was amazing! I highly recommend him for any new or used vehicle purchases. He will go out of his way to make the deal happen! More

by lauralydic
Recommend Dealer
Yes
Employees Worked With
Basil Di-ke
Jan 19, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for the kind words and 5-star rating! We are so happy to hear that Basil was so amazing!

January 18, 2021

This place is unethical and dishonest. Price listed on website was $1500 less than what they were advertising. I called and spoke with a salesperson who confirmed the price. Went to see the vehicle and More

by Rubynow
Customer Service
Recommend Dealer
No
Employees Worked With
Derrick Sanders
Jan 20, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Hello Robin, I’m sorry that you were disappointed in how the transaction was handled. I try to get involved whenever possible in resolving customer issues. I apologize that we were not able to come to agreeable terms with you on this Pre-owned truck that came complete with our Lifetime Nationwide Powertrain Warranty. Often, folks do not realize that a vehicle fits into their monthly budget so we offer payment options as well as pricing information to determine the best way to a deal for all involved. Usually, we find common ground together somehow. I’m sorry we were unable to do that this time around. I am in the store generally 6 days a week and return detailed voicemails generally within a business day or two at the most. Congratulations on your new vehicle and I hope we can meet the mark the next time around as we have for many other customers! Respectfully, Matt Lepage General Manager Lustine Chrysler Dodge Jeep Ram Direct: 703-492-3647 Email: mlepage@lustine.com

January 17, 2021

Best car sales person I’ve ever worked with in a while. Meet my needs and his customer service went above and beyond. Gave me all the information I needed to make an educated decision. More

by Ardra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike Lemuwa
Jan 18, 2021 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you Andra for taking the time to share! We are happy to hear that you got into a vehicle while being able to make an educated decision! If you need any further assistance, please feel free to reach out!

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