Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Excellent service Excellent welcome to the service department. Ordered a tire and the team put it on and updated my truck of a couple of recall notices. That’s the be Excellent welcome to the service department. Ordered a tire and the team put it on and updated my truck of a couple of recall notices. That’s the best! More

accommodating Came in for an oil change and had a recall letter. Needed an appointment for the recall. They actually did the recall so I wouldn't have to come bac Came in for an oil change and had a recall letter. Needed an appointment for the recall. They actually did the recall so I wouldn't have to come back just for that. More

Nice Service Usually only in for an oil change, but this time I had to come get a hose put on. My service guy told me the part was in and it would take a few minu Usually only in for an oil change, but this time I had to come get a hose put on. My service guy told me the part was in and it would take a few minutes for them to put it on. Well when the technician was doing the service realized it was a little more work than they thought. Service guy came right over to me in the waiting room to let me know. Appreciate the check in to let me know it would take longer. I appreciate the cashier young lady is always pleasant as well. More

Excellent Service Just went in for an oil change, but was seen right away, and the wait was reasonable. Thank you for your continued excellent service to my Jeep. Just went in for an oil change, but was seen right away, and the wait was reasonable. Thank you for your continued excellent service to my Jeep. More

Jeep Grand Cherokee Service 1/2/2019 Outstanding Service Department. I was treated very courteously and professionally during my recent visit to the Service Department. A part had to be o Outstanding Service Department. I was treated very courteously and professionally during my recent visit to the Service Department. A part had to be ordered when it arrived I was notified an appointment was scheduled and the part was replaced. Everything went like clockwork. More

Excellent customer service Pleased with the length of time it took, the personnel and the friendless of the staff. Comfortable waiting area, promptness of checking back about s Pleased with the length of time it took, the personnel and the friendless of the staff. Comfortable waiting area, promptness of checking back about service. More

Great Service Outstanding service on my Jeep every time I need a repair or service. The service Managers are always warm and friendly with helping me with my veh Outstanding service on my Jeep every time I need a repair or service. The service Managers are always warm and friendly with helping me with my vehicle needs. More

Jeep Servicd All went well, except I wasn’t told that the shop was closing early on New Years Eve so I had to leave my vehicle over night for 2 days. Customer serv All went well, except I wasn’t told that the shop was closing early on New Years Eve so I had to leave my vehicle over night for 2 days. Customer service was great and I will returns to get my Jeep serviced here. Thank you! More

Great People - Slow Service The people in the service department are awesome! I’m only pointing out this problem with the hopes they’ll find a solution. I’ve brought my vehicles The people in the service department are awesome! I’m only pointing out this problem with the hopes they’ll find a solution. I’ve brought my vehicles to this dealership for service for the past two or three years. It’s always for an oil change, tire rotation, and an occasional car wash. I’ve probably only had my car washed twice. There were a few times there was a recall, which takes additonal time. Every time I’ve gone, it takes at least two hours. That’s a long time for just an oil change and tire rotation. It would be great if they would go to an appointment system or an express service for oil changes. I will say because of growing weary of the wait times, I’ll most likely find another place for routine service. More

Extra Mile Bob and Natasha went the extra mile in explaining a noise I thought was ominous by isolating the issue and assuring me it wasn’t some sort of major me Bob and Natasha went the extra mile in explaining a noise I thought was ominous by isolating the issue and assuring me it wasn’t some sort of major mechanical failure. More