Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Excellent Service Rick helped me get maintenance done and 2 recalls without any hassle. Under three hours which I thought was reasonable. Highly recommend Ourisman. Qua Rick helped me get maintenance done and 2 recalls without any hassle. Under three hours which I thought was reasonable. Highly recommend Ourisman. Quality work in a timely fashion. More

Easy Free Recall service costs $185. I had my Jeep Wrangler towed to Oursiman to have the clockspring and air bag recall fixed. I hadn't driven it in a while I have a company truck so do I had my Jeep Wrangler towed to Oursiman to have the clockspring and air bag recall fixed. I hadn't driven it in a while I have a company truck so dont need to. The battery was dead and I had told the service tech this. 1 week after the jeep was dropped off, I get a call about the battery and am told I should replace the battery, the battery was 6 months old. So I ask about charging it so they could work on it. $185 to charge a vehicle!! Really 1 week after I had told them the battery was dead, they are just now getting to my vehicle and now, they want me to pay to have it charged?? You will never see me back there again!! Never!! I will spend my money elsewhere for sure!! Poor service, tried to scam me into a battery, clearly I'm not that stupid, fix the recall, and dont ever call me! More

Fast and Kind! Great and fast service. Answered questions without judgement and auto jargon. Comfortable lounge room with free coffee and hot chocolate. My go to for Great and fast service. Answered questions without judgement and auto jargon. Comfortable lounge room with free coffee and hot chocolate. My go to for oil changes for my jeep! More

No Loaner or recall pare I should have been able to receive a loaner car to go to work and secondly, your organization knew there was a recall when my car was scheduled to com I should have been able to receive a loaner car to go to work and secondly, your organization knew there was a recall when my car was scheduled to come back in 1 week for service. Now, I have to find time from work to bring the car back in to replace the recalled airbag. More

Service repair work. Nastasha Tennessee especially and the rest of your service staff were very professional and courteous. They addressed all of my concerns. Shuttle driv Nastasha Tennessee especially and the rest of your service staff were very professional and courteous. They addressed all of my concerns. Shuttle driver Kenny and cashiers were very professional and friendly. It was definitely one of my better vehicle repair experiences. I would not hesitate to recommend your dealership for service. More

Was able to get my van done by the time I needed it by I liked that I was able to get my van in and out in the same day. Perhaps doing a car wash at every service visit would be a welcome addition. I liked that I was able to get my van in and out in the same day. Perhaps doing a car wash at every service visit would be a welcome addition. More

Quick & Friendly Service We bought our Jeep from Tyler and every time we need anything we talk to Tyler from Sales to Service. Tyler has always been very Helpful & Kind so muc We bought our Jeep from Tyler and every time we need anything we talk to Tyler from Sales to Service. Tyler has always been very Helpful & Kind so much so we have sent 2 more Jeep buyers to buy from Tyler and they are also Very Satisfied with the experience they received. More

Quick and friendly service. Needed an oil change, received that and applicable mileage check. Ourisman keeps close watch on my Journey's needs and that makes life much easier. Needed an oil change, received that and applicable mileage check. Ourisman keeps close watch on my Journey's needs and that makes life much easier. More

Great service Very friendly, helpful & professional staff. Received a call explaining what needed to be done and the timeframe in which it would be completed. Serv Very friendly, helpful & professional staff. Received a call explaining what needed to be done and the timeframe in which it would be completed. Service was completed as I was told. More

Best service ever Rick the asst manager was great through your my experience, I couldn’t ask for a better service advisor. I would recommend this location to anyone Rick the asst manager was great through your my experience, I couldn’t ask for a better service advisor. I would recommend this location to anyone More