Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Timely and efficient I came into the dealership without an appointment, for an oil change and multi-point check. My service was complete in approximately two hours. I like I came into the dealership without an appointment, for an oil change and multi-point check. My service was complete in approximately two hours. I like the dealership because of the good service and very comfortable customer waiting area. More

Oil Change My CR-V runs like a champ and it's very smooth. The technicians did an awesome job. Thank you very much, Marian Thomas Loyal Customer My CR-V runs like a champ and it's very smooth. The technicians did an awesome job. Thank you very much, Marian Thomas Loyal Customer More

Service Advisor I was very impressed by my Service Advisor, She was very knowledgeable, willing to answer all questions and made necessary suggestions that will help I was very impressed by my Service Advisor, She was very knowledgeable, willing to answer all questions and made necessary suggestions that will help me maintain my vehicle in an excellent running condition. She is an asset the the company. More

Excellent Service Department I purchased the car from this location in 2014 and recieved nothing less than excellent service since then. I would recommend Ourisman Chrysler Jeep t I purchased the car from this location in 2014 and recieved nothing less than excellent service since then. I would recommend Ourisman Chrysler Jeep to all in need of new car or great service. More

Good Experience Went in for oil change. Service rep said tech had discovered a leak in the transmission line that needed repair. Repair was covered by extended warran Went in for oil change. Service rep said tech had discovered a leak in the transmission line that needed repair. Repair was covered by extended warranty we purchased when we bought the vehicle.. I was provided a loaner and was called the next day to pick up our repaired vehicle. More

Staff was efficient, very courteous, and very helpful When I purchased my 2018 Dodge Grand Caravan at Ourisman Chrysler Dodge of Bowie, I also purchased a service contract for regular service such as oil When I purchased my 2018 Dodge Grand Caravan at Ourisman Chrysler Dodge of Bowie, I also purchased a service contract for regular service such as oil and filter change and tire rotation, which is the service I had on 4/3/19. I took my vehicle through the "Express Service" lane at 7:40 a.m., I was told that it would take about 2 hours, so I decided to leave it and return later. I was given a ride back home by Ourisman's courtesy shuttle service. I received a call about 9:50 a.m. advising me that my van was ready. I went to pick it up, and since I had purchased the service contract, nothing was owed. The staff was efficient, courteous and helpful, and overall, my experience was very pleasant. I would give it 5 Stars! The only thing I miss is that the auto shop does not vacuum the floors of your vehicle the way that shops used to do back in the day. I really miss that. I don't know if there are any shops that do it anymore. More

Service appointment for Safety Recall Notice Richard Poppe was my Service Advisor and was very friendly and professional. He notified me as soon as my vehicle was completed and ready for pick up, Richard Poppe was my Service Advisor and was very friendly and professional. He notified me as soon as my vehicle was completed and ready for pick up, and the vehicle was out front of the service department when I arrived to pick it up. More

Regular maint services Arrived for my tire rotation and oil change. Helpful Service Representative. Positive, excellent experience. Only issues is that are too serious somet Arrived for my tire rotation and oil change. Helpful Service Representative. Positive, excellent experience. Only issues is that are too serious sometime with the attitude that we the client doesn’t about the vehicules. More

Service manager saves reputation! Following a disappointing scheduled service visit - the service mgr contacted me to make things right! Assured me he would reserve a rental and reques Following a disappointing scheduled service visit - the service mgr contacted me to make things right! Assured me he would reserve a rental and requested work to be done on my vehicle would be completed correctly. Service mgr works hard to make sure customers are satisfied! More

Friendly Service Representative - great service Arrived for my tire rotation and oil change. Helpful Service Representative. John the mechanic did great work! In and out in one hour - quick servi Arrived for my tire rotation and oil change. Helpful Service Representative. John the mechanic did great work! In and out in one hour - quick service. More