Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Maintenance and Installation of parts Staff was professional and extremely knowledgeable about options for my new truck. Bought additional parts through Mopar and was very impressed with t Staff was professional and extremely knowledgeable about options for my new truck. Bought additional parts through Mopar and was very impressed with the quality of product and installation. I also bought a maintenance plan with the dealer for oil maintenance, and it has been a great cost effective way to plan out my trucks maintenance More

Excellent oil change service Pai in the service center was super nice and helpful in getting my first oil change and tire rotation! They even topped of my fluids and washed my car Pai in the service center was super nice and helpful in getting my first oil change and tire rotation! They even topped of my fluids and washed my car! More

Great Customer Service!!! Rochelle was super helpful in resolving my cars’s problem!!! Definitely will return for other service issues. I was able to pull my Jeep in the bay an Rochelle was super helpful in resolving my cars’s problem!!! Definitely will return for other service issues. I was able to pull my Jeep in the bay and have it looked at without an appt. I was desperate to have it looked at same day. More

efficient,knowledgeable,courteous the advisor Rochelle is the most kindness person I have encounter since I have been coming there and that is no joke. thank you GOD bless you. the advisor Rochelle is the most kindness person I have encounter since I have been coming there and that is no joke. thank you GOD bless you. More

Customer service appreciation Unfortunately my vehicle was involved in a crash during my service visit! The damage was repaired with no hassle as the job was scheduled and perfor Unfortunately my vehicle was involved in a crash during my service visit! The damage was repaired with no hassle as the job was scheduled and performed in a very timely manner. More

Recall on vehicle service I had a very pleasant and easy experience during my visit for service of my Jeep and the recall. I would use Ourisman again. The staff was helpful and I had a very pleasant and easy experience during my visit for service of my Jeep and the recall. I would use Ourisman again. The staff was helpful and accommodating. More

Recall repair The service department continues to provide outstanding service. The recall repairs were completed in a timely manner and also recommended maintenance The service department continues to provide outstanding service. The recall repairs were completed in a timely manner and also recommended maintenance was explained in detail. More

My Ourisman experience Timely, professional customer service! The service dept seemed to genuinely be concerned with my engine issue and getting me into a safer vehicle whil Timely, professional customer service! The service dept seemed to genuinely be concerned with my engine issue and getting me into a safer vehicle while they worked on mine. Then kept me constantly updated while they had my vehicle. More

Perfect Great service and fast the people are friendly and had no problem the information was given and was updated all the time about the service. Great service and fast the people are friendly and had no problem the information was given and was updated all the time about the service. More

Dashboard Replacement I would like to thank the Service Staff at Ourisman Chrysler Jeep for their outstanding performance in replacing the Dashboard in my 2014 Jeep Grand C I would like to thank the Service Staff at Ourisman Chrysler Jeep for their outstanding performance in replacing the Dashboard in my 2014 Jeep Grand Cherokee. I have used their service regularly and have always been impresed by the staff, beginning with he Service Manager, Scott Donaldson, to my Service Rep. Ellen Tardiff, but this time they reall demonstrated their expertise, customer care, and personal touch. I would like to also single out, Bob Heisner, the Senior Tech who took a personal interest in assuring me that, though this was a major endeavor, I would be satisfied. The Team kept me up to date on their progress and delivered my vehicle as promised. I have worked with Bob in the past on other issues and he continues to amaze me with his overall technical skills and expertise in so many areas. Kudos to the TEAM. John Durrett More