Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
Bowie, MD
437 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
Great Service Equals Awesome Reviews My first service visit after purchasing a 2019 Jeep Cherokee was great. Thanks to Natalie I was in and out in less than 2 hours time. Accommodations My first service visit after purchasing a 2019 Jeep Cherokee was great. Thanks to Natalie I was in and out in less than 2 hours time. Accommodations at the dealership are pretty good as well as comfortable for a senior like myself. More
NaTasha Tennessee was the BEST! Service was great. NaTasha Tennessee was very knowledgeable, friendly and kept me informed every step of the way. I would definitely bring my vehicle Service was great. NaTasha Tennessee was very knowledgeable, friendly and kept me informed every step of the way. I would definitely bring my vehicle back if needed. More
Great service Paul in service took really good care of me for my second oil change and provided me an oil change package that saved me a decent amount of money. I Paul in service took really good care of me for my second oil change and provided me an oil change package that saved me a decent amount of money. I was also in and out of there really quickly. More
Stellar Customer Service Scott and Paul went out of their way to make sure my experience was stellar, which it was. I will definitely be back to the Bowie dealership. I also e Scott and Paul went out of their way to make sure my experience was stellar, which it was. I will definitely be back to the Bowie dealership. I also expressed my experience with family and friends. More
Service appointment scheduled on line. Arrived and was received by Service Rep in timely manner. Received continuous updates during waiting time. Well kept waiting area. scheduled on line. Arrived and was received by Service Rep in timely manner. Received continuous updates during waiting time. Well kept waiting area. More
7am Appointment I had a 7am appointment so one would think I'd be first in the shop but it wasn't. I came to pick up my car at 11am only to find out it had not been s I had a 7am appointment so one would think I'd be first in the shop but it wasn't. I came to pick up my car at 11am only to find out it had not been seen. Ms Tennessee got it in and had everything checked and completed while having my gas cap cover installed. Ms. Tennessee covered the charge for installing the cover to make up for the fact I brought my vehicle in at 7am and it left at 5pm. More
In A Blink Of An Eye I stopped by the dealership to inquire about an oil change or any upcoming specials. I spoke with Ms. Natasha Tennessee, who made room for my Dodge Ra I stopped by the dealership to inquire about an oil change or any upcoming specials. I spoke with Ms. Natasha Tennessee, who made room for my Dodge Ram to be serviced. The setting were comfortable and she (Ms. Tennessee) even gave me a progress report prior to the conclusion. I was met with a smile and outstanding customer and within the blink of an eye, I was done. More
Best customer service rep. Rochelle Sabino is the best customer service representative ever! They sure don't make them like her any more. She actually was concerned about me as Rochelle Sabino is the best customer service representative ever! They sure don't make them like her any more. She actually was concerned about me as a person and helped me pick out a tire that was within my price range. Very personable, an asset to your dealership. I give her * * * * * * * * * * stars! More
Excellent Service Outstanding customer service and maintained excellent communications by updating with the progress of my service. Additionally, she provided instructi Outstanding customer service and maintained excellent communications by updating with the progress of my service. Additionally, she provided instructions on future services I may need. More
Good customer service This dealership has good customer service and is very efficient. The staff is very friendly. I will definitely be back when I need my car serviced. This dealership has good customer service and is very efficient. The staff is very friendly. I will definitely be back when I need my car serviced. More