Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
Bowie, MD
437 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center
Paul Carroll was very helpful in servicing my Jeep. Explained every thing clearly and complete. Explained every thing clearly and complete. More
Great customer service! ! I was very satisfied with the representatives at this location. Would highly recommend. ! I was very satisfied with the representatives at this location. Would highly recommend. More
I highly recommend this dealership. Excellent service, very skilled. Everyone was a pleasure to deal with. Excellent service, very skilled. Everyone was a pleasure to deal with. More
My service advisor David was very attentive and addressed all of my concerns and answers all of my questions. David and the rest of your service team turned my vehicle around quicker than estimated. Th all of my concerns and answers all of my questions. David and the rest of your service team turned my vehicle around quicker than estimated. Thanks everyone.. See you all again for future service. More
I bought a 2017 jeep cherokee 5 weeks ago from Ourisman Jeep in Bowie (it will came with a limited warranty for 2 months that excludes brake pads and rotors). My brakes starting squeeling and they just tol Jeep in Bowie (it will came with a limited warranty for 2 months that excludes brake pads and rotors). My brakes starting squeeling and they just told me to replace all 4 pads and rotors will cost $2,400! Are you kidding me? Has anyone paid that much for a brake job? And even though I had a service appointment scheduled, it took them over 3 days to give me the estimate. Need less to say, I will NEVER buy another vehicle from this dealer nor will I have them service the vehicle - ever! I love the Jeep but this is absurd. More
Excellent service and respectful of my time. Pays attention to details. I would recommend this service to anyone. Pays attention to details. I would recommend this service to anyone. More
It appears the mechanics are not doing the work that’s written on the work order. One of my four tires is different than the other three not to mention I keep the tire pressure the same for the back two a written on the work order. One of my four tires is different than the other three not to mention I keep the tire pressure the same for the back two and the front two. I was supposed to get my tires rotated, Guess what!?! Didn’t happen. After almost an hour drive on my day off, this is unacceptable! More
This place is crap! Took my truck there for an electrical issue and these fools charged me so much money for nothing. Ending up taking it to AAA in Laurel and they fix Took my truck there for an electrical issue and these fools charged me so much money for nothing. Ending up taking it to AAA in Laurel and they fixed my issue in no time at all. A xxxx ground strap! These crooks at Ourisman Dodge of Bowie had my vehicle twice for the same issue and gave me some xx diagnostics. I wouldn't refer my worse enemy to these people!!! More