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Ourisman Chrysler Dodge Jeep Ram of Bowie

Bowie, MD

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Employees
Reviews
Vehicles
4.5
868 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars. But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop. The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation. Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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2406 Crain Highway

Bowie, MD

20716

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Showing 868 reviews

June 23, 2023

They are very professional and friendly at the service department and they inform you on everything that is going on with your vehicle. More

by Maurice
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittany
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Jun 27, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Maurice, thank you very much for your 5-star review! Customer service is our top priority, and we're grateful you experienced that with our professional and friendly team members. We'll be sure to pass your kind words on and tell them to keep up the great work, especially when it comes to communication. If you or your Dodge needs anything, we're here anytime. Thanks for supporting Ourisman, and have a great rest of your week! We look forward to your next visit with us.

Helpful
June 22, 2023

Got in and out in a timely manor and issue was taken care of to my satisfaction More

by mack935
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stacy Bromley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your 5-star review, Mack! We're thrilled to hear about your positive experience working with our team at Ourisman CDJR of Bowie. Glad to hear you experienced quick and professional service during your visit. We'll be sure to pass your kind words on to Stacy and the rest of our Service Department. If you or your Jeep needs anything, you know where to find us! Have a great rest of your day, and drive safe! We look forward to your next visit. :)

Helpful
June 21, 2023

Poor communicating issues. They can end up taking a very long time. Giving the run around More

by dbthaone
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Not listed
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Jun 21, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to share your feedback with us. Excellent customer service is our top priority, and that includes effective communication. We regret that this was not your experience and would value the opportunity to improve. Please reach out to our General Manager, Younes Bekkali, directly at younes@ourismancars.com. He will be grateful to have a discussion with you and resolve any concerns to your satisfaction. We look forward to hearing from you.

Helpful
June 17, 2023

I had a great experience with Elsy and the Ourisman service team! Elsy explained everything in detail and my service wait time was less than an hour. More

by GKinsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elsy
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Jun 20, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for your 5-star review! We're thrilled about your positive experience working with Elsy at Ourisman CDJR of Bowie. Glad to hear they and the rest of our team answered your questions and quickly serviced your Jeep. We'll be sure to tell them to keep up the great work moving forward. If you or your vehicle needs anything, please don't hesitate to reach out! We're here and happy to help. Have safe travels, and take care!

Helpful
June 16, 2023

Usman was amazing to deal with, this was the easiest experience I have had at a dealership in years! As a small business owner, Ourisman really made a difference with their straight forward pricing and More

by VAKO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Usman
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Jun 16, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

VAKO, thank you so much for taking the time to share your feedback with us! We're thrilled to hear about your positive experience working with Usman at Ourisman CDJR of Bowie. We'll be sure to pass your kind words concerning his efficiency and professionalism on to him. Thanks, too, for your feedback on the car buying process and our pricing. Excellent customer service is our top priority, and we're grateful it shows. If you or your new Ram needs anything, we're here anytime. Congratulations on your purchase, and take care! We look forward to your next visit. :)

Helpful
June 15, 2023

The Service Department is THE BEST IN THE D. M.V. Hands Down. There employee David is the BEST. More

by Jameslcollins77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Walford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

James, thank you so much for your 5-star review! We're thrilled to hear about your positive experience working with our Service Department at Ourisman CDJR of Bowie. We'll be sure to pass your kind words on to David and the rest of our hardworking, professional team members. Glad to hear your Dodge was serviced quickly and you were communicated with throughout the process. If you need anything, we're here anytime! Have a great rest of your day, and take care! :)

Helpful
June 13, 2023

Tony and Herbert in service were fantastic in helping me get my truck fixed. Tony really went out of his way to be sure I was taken care of. More

by John Doherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager Tony and Service writer Herbert
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Jun 13, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your 5-star review, John! We're thrilled to hear Tony and Herbert made your service visit a positive one. We'll be sure to pass your kind words on and tell them to keep up the great work. If you or your Dodge needs anything, our team at Ourisman CDJR of Bowie is here for you! We look forward to serving you in the future. Have a great rest of your day, and drive safe!

Helpful
June 08, 2023

I had a great experience at this dealership. I purchased a Wrangler from Usman. Usman was highly knowledgeable and pleasant throughout the entire purchase process. Also, both managers Herbert a More

by TJacob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Usman Butt
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Jun 13, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

TJacob, thank you very much for taking the time to share your detailed feedback with us! We're thrilled to hear about your positive experience working with Usman throughout the car buying process. Glad to hear he answered your questions and made your experience as pleasant as possible. We'll be sure to tell him, Herbert, and Manuel to keep up the great work moving forward. Congratulations on your new Jeep--we hope you love it! If you need anything, we're here anytime and happy to assist. We look forward to your next visit. Have a wonderful day! Take care!

Helpful
June 06, 2023

Great service and communication regarding my Jeep. Thank you! Was completed on time. Good drop off option. More

by Mjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
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Jun 07, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for your review! We're thrilled to hear about your positive experience with us at Ourisman CDJR of Bowie. Glad the service for your Jeep was completed quickly and you were updated throughout the process. If you or your vehicle needs anything, please don't hesitate to reach out! We're here anytime. Have a great rest of your day, and drive safe!

Helpful
May 31, 2023

They. Have the most wonderful, professional, courteous, customer oriented, respectful Service Writer in Layna Welch. A big Asset to the Ourisman FZamily an More

by Dvtj356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service manager Marsha Tennessee
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Jun 01, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your 5-star review! We're thrilled to hear about your positive experience and appreciate your kind words for our team members. We'll be sure to tell them to keep up the great work. If you or your Dodge needs anything, please don't hesitate to reach out! We're here anytime. Enjoy the rest of your week, and take care!

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