Ourisman Chrysler Dodge Jeep Ram of Bowie

AMAZING DONNELL MONTGOMERY SALES REP DONNELL MONTGOMERY SALES REP YOU ARE AMAZING AND OUTSTANDING CUSTOMER SERVICE TRUELY YOUR A ASSET TO THIS TEAM AND COMPANY MY SON WENT EVERYWHERE AS A DONNELL MONTGOMERY SALES REP YOU ARE AMAZING AND OUTSTANDING CUSTOMER SERVICE TRUELY YOUR A ASSET TO THIS TEAM AND COMPANY MY SON WENT EVERYWHERE AS A FIRST TIME BUYER SCAMS AND NO CUSTOMER SERVICE. NOT ONLY DID HE DRIVE OFF THE LOT WITH HIS FIRST CAR BUT GREAT FINANCING TEAM THANKS TO CHRIS JOHNSON FOR GOING THE EXTRA MILES, AND CHU PARK. WE HAVE ALREADY TOLD EVERYONE WE KNOW TO COME TO YOUR DEALERSHIP. MR. OURISMAN I HAVE WRITTEN A LETTER TO YOUR ATTENTION YOU HAVE A WONDERFUL CUSTOMER SERVICE TEAM!!!!! THE HONESTY, THE HARD WORK!!! DONNELL MONTGOMERY THANK YOU AGAIN KEEP YOUR SMILE BECAUSE WE HAVE RECOMMENDED TONS OF PEOPLE TO COME TO YOU MAY GOD BLESS YOU COMPELTELY. THE AASE FAMILY. More

Absolutely Wonderful!!! Lauren, on her day off came in and assisted me all the way to include changing out my plates. She answered all of my questions without hesitation and Lauren, on her day off came in and assisted me all the way to include changing out my plates. She answered all of my questions without hesitation and seemed very confident on all subjects. I would highly recommend her to anyone interested in getting a vehicle. More

Amazing experience Lauren was so helpful and friendly and she goes out of her way to get you the car you want and to help you get the help you need. Will buy from her ag Lauren was so helpful and friendly and she goes out of her way to get you the car you want and to help you get the help you need. Will buy from her again! More

2015 CHALLENGER!!! WE ALL SHOULD HAVE ONE! went to purchase a challenger!!!!!! and I did!!!! thanks to MICHEAL PHELPS(HYUNDAI) who sent me to KEVIN BATTLE! who was at ourisman the next dealer went to purchase a challenger!!!!!! and I did!!!! thanks to MICHEAL PHELPS(HYUNDAI) who sent me to KEVIN BATTLE! who was at ourisman the next dealer over where the car I wanted was... me buying a car for the first time expected the dealer(s) to have that I owe it to them to buy a car attitude.. but not at all.. I seemed to be more forcing to buy then him lol... he was calm and listen to what I was trying to work out etc... he didn't beat around the bush or make you think the impossible was possible..(like most dealers).. which in my eyes is a good thing cause why get forced or lied to then get repoed in 2months?? you look bad and so does dealer!! if you really want a buy a car and want the truth on what you can afford and not be hassled,forced or lied to then this dealer iship IS DEFINITLY WOTH CHECKING OUT!!!! P.S. MY EXPERIENCE WAS WITH KEVIN BATTLE APPRECIATE IT FELLAS... More

EXCELENT CUSTOMER SERVICE I was very impressed with the customer service and respect that I received from the Ourisman team. I want to personally thank my sales rep Ceiona Har I was very impressed with the customer service and respect that I received from the Ourisman team. I want to personally thank my sales rep Ceiona Harris. Good work Ceiona!!!!..and to the rest of the team that made this possible. To all my military family out there, we are shown the appreciation for our service and dedication from this team. More

Best Dealership and Customer Service EVER !! Best customer service, by far. Especially my sales rep Lauren Smith !! The entire staff here is beyond friendly, knowledgeable, helpful, and inviting. Best customer service, by far. Especially my sales rep Lauren Smith !! The entire staff here is beyond friendly, knowledgeable, helpful, and inviting. Not at all pushy like some other dealerships. The dealership is spotless and they have a large selection of vehicles. Their staff makes it their mission to do anything and everything in their power to make your experience with them a hassle free and memorable one. I absolutely LOVE my new Jeep Wrangler Unlimited and I am so glad that I went to this dealership. I will be a return customer here for life !!?? More

Empty Promises Drove in a Jeep from Rockville for me to test drive. It was used, which was fine cause that's what I was looking for. A large scratch from someone tak Drove in a Jeep from Rockville for me to test drive. It was used, which was fine cause that's what I was looking for. A large scratch from someone taking their key to it was visible from the driver side door. Salesman promised to have it corrected but to go ahead with the purchase with a good faith handshake. A week later, I come back thinking it will be sanded out and painted but instead got an amateur job and that is putting the word amateur lightly. The scratch looks worse than before I brought it in. When I requested the Salesman (Raymon) to give me the trade in back or another vehicle of similar value, he said I'll look into it but never called back. Will never refer anyone to them!!! More

Impression I am impressed with how your service treated me well with dignity, especially with Lauren Smith. She worked well with me. I appreciate her communicati I am impressed with how your service treated me well with dignity, especially with Lauren Smith. She worked well with me. I appreciate her communicating with me as she makes sure I am well informed. I appreciate her dedication. More

Quick and easy My first new car from a dealer and it was a terrific expirence . They showed a tremendous amount of respect , educated me every step of the way , and My first new car from a dealer and it was a terrific expirence . They showed a tremendous amount of respect , educated me every step of the way , and landed me a price I was comfortable with More

Good service They really took their time helping us find what we wanted for a good price. Wish we would have gotten a bit more for our trade in but over all we are They really took their time helping us find what we wanted for a good price. Wish we would have gotten a bit more for our trade in but over all we are happy with our purchase. More