Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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2017 Ram Came in today not sure if I was going to buy new. Raymond Walford and Monty Harika took awesome care of me. Found a truck that fit all of my needs. Came in today not sure if I was going to buy new. Raymond Walford and Monty Harika took awesome care of me. Found a truck that fit all of my needs. Put up with about 8 billion questions and a real test drive (emergency braking, acceleration tests, turning tests etc.). These guys were amazing and I would highly recommend them! Daniel F. More
Service Department Horrible Been having an issue lately with my 2016 Jeep Cherokee/Overland where the air from the vents has a chemical-like smell seemingly as the auto temperatu Been having an issue lately with my 2016 Jeep Cherokee/Overland where the air from the vents has a chemical-like smell seemingly as the auto temperature system cycles from warmer air to cooler air while maintaining temperature. I went online to Ourisman and made a Saturday morning appointment and filled out text box describing the issue. When I went in for my 8am appointment, the man at the service told me they don't do diagnostics on Saturday and I'd have to wait all day to see if they can do anything. I said no, and he went to my vehicle to see if he could determine anything in a minutes time. He could not but stated they should give me an oil change based on my milage and I said OK and signed the electronic form. I waited in the waiting room until 8:45 and returned to service desk to find that my vehicle had never moved. I asked the status and he called in someone from the service garage and they said there were at least two or three vehicles ahead of mine; so much for working off of the 8 am appointment time I made. I said I would like to get my keys and go and the guy at the service desk said keys are in the car; that was the end of the conversation. As much as can be helped, I will not return to Ourisman for any service required. More
Customer Service! I chose to purchase my jeep here because of the wonderful customer service of Raymond my Sales Associate. After going to several other dealerships se I chose to purchase my jeep here because of the wonderful customer service of Raymond my Sales Associate. After going to several other dealerships searching for a vehicle to purchase, Raymond treated me the best. His cuatomer service was the deciding factor in returning to this dealership to purchase. He listened to my wants and needs in a vehicle with great attention to detail. He was very knowledgeable about the Jeep and how it functions. Raymond explained everything with great detail and was very professional and patient entire time. The warm welcome I received on both visits from the staff made the experience rewarding. I have more than everything I wanted in a vehicle. More
Excellent service I continue to return for the excellence service I receive each and every visit. Thanks for the coupons that allow me some savings on my dollar. I continue to return for the excellence service I receive each and every visit. Thanks for the coupons that allow me some savings on my dollar. More
Amazing Everyone was so friendly and i was treated like royalty they all worked really hard to get the deal done and I'm very satisfied Everyone was so friendly and i was treated like royalty they all worked really hard to get the deal done and I'm very satisfied More
Fantastic i continue to return for the excellence service I receive each and every visit. The staff is amazing and the store is exceptionally clean. Keep up the i continue to return for the excellence service I receive each and every visit. The staff is amazing and the store is exceptionally clean. Keep up the great work More
"Great Experience" - Jimmy After 25 years of marriage with my car, I finally started the process of shopping for a vehicle. After a few stops here and there, I decided to look a After 25 years of marriage with my car, I finally started the process of shopping for a vehicle. After a few stops here and there, I decided to look around at Ourisman Dodge Jeep Ram of Bowie. At first glance, I saw my reunion with the Dodge Ram. With the assistance of salesman Mr. Raymond Walford, I was presented my Birthday and Christmas present. The Ourisman experience was great-very courteous environment. Thank You!!!! More
Awesome This is the second car I bought from this dealership. EVERYONE is very nice and friendly and Mr. Raymond Walford was my salesman...AWESOME GUY. I got This is the second car I bought from this dealership. EVERYONE is very nice and friendly and Mr. Raymond Walford was my salesman...AWESOME GUY. I got an amazing deal! More
Awesome and Easy to work with!! I was original interested in a different package for my new Charger. And ended ordering a Daytona edition Charger from the factory. Raymond helped me I was original interested in a different package for my new Charger. And ended ordering a Daytona edition Charger from the factory. Raymond helped me with this process telling me all of the information that came along with ordering a new vehicle. When I finally came to the decision of what I wanted both, Raymond and Ron took the time to work with me and come up with a great price. I did shop around but, in the end they ended up offering me the better price then any of the other local dealerships. Even after ordering Raymond and Ron would update me with the build status of my car letting me know where it was every step of the way. And took the time to answer any of my questions. Then once my new car had arrived they made sure that I was the first to know and, was able to pick it up that day. Getting it cleaned up and all of the check accomplished before I left the lot. Both Raymond and Ron were awesome to work with and, I would defiantly recommend them to anyone in the market for a new vehicle. Then when it came to the financing portion Kyu took the time to explain and brake down all of the numbers to me. And I left there knowing exactly what was going to be happening once I took my new car home. More
Easy in easy out. I enjoyed the beautiful facility and the staff were efficient and considerate of my time. I was pleased with the customer cafe area and beverages. I enjoyed the beautiful facility and the staff were efficient and considerate of my time. I was pleased with the customer cafe area and beverages. More