Ourisman Chrysler Dodge Jeep Ram of Bowie | Page 72

Decent Experience Overall, I had an okay and somewhat pleasant experience. If nothing else, they were quick and I appreciate that. They were not willing to haggle reall Overall, I had an okay and somewhat pleasant experience. If nothing else, they were quick and I appreciate that. They were not willing to haggle really at all which I was disgusted about, BUT I loved the car and TJ was just so awesome I dealt with it. So, quick sales, friendly sales, unwavering management (seriously, you couldn't fix the weather stripping at the hood at least?), BUT I got a very fair price on a beautiful car and once I got over the fact I was paying what the listed price was, things moved along blissfully quick. I'd recommend people to go shop there, but I'd definitely make sure they knew what they were walking into as well. More

Couldn't Be Happier I went to the Jeep dealer closest to home where I had purchased my previous Jeep. I was very dissatisfied with the lack of help, knowledge, and intere I went to the Jeep dealer closest to home where I had purchased my previous Jeep. I was very dissatisfied with the lack of help, knowledge, and interest. I had never been to Ourisman of Bowie but it was a great stroke of luck. Preston Smith was wonderful -- interested, knowledgeable, helpful, in addition to very pleasant and friendly. Not only did I get a good deal; I got exactly the Jeep Wrangler I wanted with no hassle. I will go back to Bowie again and will recommend it to others. It's worth the drive! More

Worth the 92 mile trip to Ourisman As an internet shopper I searched for a specific Jeep Grand Cherokee and contacted many Jeep dealers online using the click-on options. The replies fr As an internet shopper I searched for a specific Jeep Grand Cherokee and contacted many Jeep dealers online using the click-on options. The replies from the various dealers were almost always generically scripted messages, most of which didn't even apply to my questions. At Ourisman of Bowie this wasn't the case. I spoke with Preston Smith and Monty Harika a few times on the phone, exchanged prices/offers and we got the transaction completed. TJ Erickson assisted the day of delivery as Preston was not available and was very helpful explaining the vehicle's options etc. Their customer service and friendliness exceeded my expectations. From Camp Hill, PA, I drove 92 miles to get to Ourisman of Bowie and probably drove past numerous other Jeep dealers. I was very pleased with this purchase and recommend others look to Ourisman as well. It was well worth the trip. More

Great Experience with caring people!! Don Okay and your site GM were both excellent to work with. They were patient, understanding and willing to go the extra mile make the sale happen. Don Okay and your site GM were both excellent to work with. They were patient, understanding and willing to go the extra mile make the sale happen. My only request is that they remind customers to make their insurance companies aware of the purchase within 72 hours. The sooner the better. This was a great experience. I will return when making my next purchase. More

Raymond - Great salesperson and great guy! Raymond recently sold me a 2017 Ram 2500 and the process was quick, painless and professional. We only did a bit of haggling, and came out with a win- Raymond recently sold me a 2017 Ram 2500 and the process was quick, painless and professional. We only did a bit of haggling, and came out with a win-win for both of us. If you're looking for a great salesman, please ask for Raymond - he will take care of you. * - I want to add that Donna in Finance was also wonderful. She thoroughly explained all the aftermarket add-ons, as well as the finance contract. She beat USAA's best APR! Great people to deal with! More

Always Professional! I have used these guys since November 2014 and they are super! They care about you and doing the best for your vehicle. I have always been happy! I have used these guys since November 2014 and they are super! They care about you and doing the best for your vehicle. I have always been happy! More

Great service! Great staff! From the time I pulled into the Quick Service lane until the time I left, I felt nothing but at ease knowing that my vehicle would be taken care of pr From the time I pulled into the Quick Service lane until the time I left, I felt nothing but at ease knowing that my vehicle would be taken care of properly and professionally. They always do a great job. Everyone was friendly and offered excellent customer service with genuine smiles. More

Excellent Service During my last visit at the dealership, I experienced excellent customer service starting from the top down. Bill is an asset to the dealership now... During my last visit at the dealership, I experienced excellent customer service starting from the top down. Bill is an asset to the dealership now..... leading by example!!! More

Quick and considerate Kevin was amazing and I would definitely refer anyone to him. He wasn't trying to pressure me or convince me to get anything I didn't want Kevin was amazing and I would definitely refer anyone to him. He wasn't trying to pressure me or convince me to get anything I didn't want More

Welcoming Environment From the time I arrived I felt welcomed, comfortable and safe. Upon arrival, I was greeted by a service technician and directed to the service desk. From the time I arrived I felt welcomed, comfortable and safe. Upon arrival, I was greeted by a service technician and directed to the service desk. My representative (Rick) reviewed my needs and I went to the waiting area. This environments very pleasant and accommodating. I appreciated the availability of complimentary hot drinks and water. Rick came to advise me of a recommended service to my vehicle within 45 minutes and I opted for that service as well. About 20 minutes later I was walking out the door. Every employee here is very friendly. I encountered a service technician, service representative, cashier and even a salesman who wanted to sell me another vehicle...lol. I'm a people person, so I really do appreciate employees that allow customers to feel welcomed. Thank you! More