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Ourisman Chrysler Dodge Jeep Ram of Bowie

Bowie, MD

Overview
Employees
Reviews
Vehicles
4.5
864 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars. But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop. The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation. Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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2406 Crain Highway

Bowie, MD

20716

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Showing 864 reviews

November 07, 2023

The customer service at Ourisman Chrysler Dodge was outstanding. I took my vehicle in for an oil change the young lady who helped me was very nice and helpful. More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elsy Argueta
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Nov 08, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your 5-star review, Sharon! We appreciate your feedback and are thrilled to hear about your positive experience working with our team at Ourisman CDJR of Bowie. Our top priority is excellent customer service, and we're grateful you experienced that during your quick and courteous service visit. We look forward to serving you and your Dodge in the future. If you need anything, please don't hesitate to reach out--we're here anytime. Have safe travels and take care!

Helpful
November 07, 2023

Upon entering the bay, I was greeted by a service tech, inquiring what my problem was or who I wanted to see. More

by agbrooks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Tennessee, Brittany Lowe, EXCELLENT!!
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Nov 08, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you, agbrooks1, for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're grateful that showed in our courteous and professional team members. We'll be sure to pass your kind words concerning our communication skills and courtesy onto Natasha, Brittany, and the rest of our team. If you or your Dodge needs anything, please don't hesitate to reach out! We're here anytime. Have a great day and drive safe!

Helpful
November 03, 2023

Well, service was great. I was in and out purchase the truck. Everything went great.I’m berry happy thank you very much. for all your help. More

by delgado2091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herbert Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for your positive review! Our top priority is excellent customer service, and we're grateful you experienced that working with Herbert and the rest of our professional team at Ourisman CDJR of Bowie. Glad to hear your trade-in and vehicle purchase was quick and straightforward. If you need anything, from routine auto maintenance to a new car, we're here and happy to help. Have a wonderful day and thanks for being a member of the Ourisman Family. :)

Helpful
October 27, 2023

Performed recall quickly, not their fault the issue still persists. Rearview camera still not working. More

by asaunders434
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Only spoke to service people
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Nov 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to share your feedback with us! We're pleased to hear our Service Department quickly performed the recall for your Ram. We regret that your rearview camera is still not working and are here anytime, should you choose to return. Please do not hesitate to give us a call or visit our website if you or your vehicle needs anything. Thank you for your support and have safe travels.

Helpful
October 20, 2023

Excellent customer service. Prompt and courteous staff. Service representative provided a detailed description of the service provided. More

by aripc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Valenzuela
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Oct 25, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Aripc, Thank you for your kind words! I'm here to assist you to the best of my abilities. If you have any questions or need help with anything else, please don't hesitate to ask. Your satisfaction is our priority!

Helpful
October 19, 2023

Very caring gentleman not only took care of the airbag recalls but also informed me of a third recall and made sure all was taken care of and complimentary car wash to. Nice clean waiting area with compli More

by Chrysler 300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Paul Carroll, Outstanding customer service.
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Nov 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to share your feedback with us! We're pleased to hear about your positive experience working with Paul and the rest of our team at Ourisman CDJR of Bowie. Glad they worked hard to quickly resolve all three recalls for your Chrysler. Thanks, too, for your feedback on the complimentary car wash and our comfortable waiting area. We appreciate your business and look forward to welcoming you back for any future vehicle purchase or service needs. Have a wonderful day! Take care!

Helpful
October 16, 2023

I have bought two vehicles from this dealer and if I buy another one in the future, it will be right here with them. From the purchasing of the vehicles to the servicing of the vehicles, I can honestly say More

by ms5626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layna Welch
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Oct 18, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We're thrilled to hear that you've purchased two vehicles from Ourisman Chrysler Dodge Jeep Ram of Bowie and are satisfied with both the sales and service experiences. We appreciate your loyalty and recommendation. Thank you for your kind words!

Helpful
October 12, 2023

Every person I dealt with was very helpful! They even shuttled us to Twisted Crab and back while we waited for our 1st oil change that was free. More

by thecudakid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Oct 18, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for taking the time to share your review! We're thrilled to hear you had a positive experience with our service department at Ourisman CDJR of Bowie. Glad you appreciated the complimentary oil change and shuttle drive. We value your business and look forward to welcoming you back for any future vehicle purchase or service needs. Have a great day, and drive safe! :)

Helpful
October 09, 2023

It was a great experience. I worked with Tony. He was very helpful and made my purchase go smoothly. More

by rhons24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gunter
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Oct 13, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for your 5-star review! We appreciate the staff highlight for Tony and are glad to hear he made your vehicle purchase go smoothly. We're grateful to have him as a member of our team. Congratulations on your new Dodge--we hope you've been loving it! If you or your new vehicle needs anything, please give us a call or visit our website. We're here anytime. Have safe travels, and thanks for being a member of the Ourisman Family! :)

Helpful
October 06, 2023

The sales team was amazing! Very friendly , knowledgeable and time conscious. It was a very smooth process start to finish More

by JS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Younes Bekkali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much, JS, for your 5-star review! We're glad you experienced friendly, knowledgeable, and timely customer service during your visit. We'll pass your kind words onto our team and tell them to keep up the great work. Congratulations on your purchase! If you or your vehicle needs anything, we're here anytime. Have safe travels, and welcome to the Ourisman Family.

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