Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
901 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU
At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars.
But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop.
The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation.
Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 901 reviews
February 18, 2021
On Saturday, February 13th, I went in for an oil change and really didn’t expect even mediocre service due to prior experiences. Much to my surprise, I was nicely and professionally greeted by Mr. James M and really didn’t expect even mediocre service due to prior experiences. Much to my surprise, I was nicely and professionally greeted by Mr. James Martin. He singlehandedly restored my faith in this service location. During prior visits, customer service was awful for me and my boyfriend. We Just dealt with it because it’s close to my residence. Mr. Martin is extremely knowledgeable, very professional, and made me feel as though my Jeep and myself were in the best hands possible and he truly has wonderful customer service skills. He made me feel important as a customer. He was on top of the car services that were going on and was very attentive to myself and other customers. I also want to thank the mechanics who did a great job on my car. I watched for a few minutes from inside the service desk area through the glass and they appeared to be careful with how they took care of my car and worked efficiently and effectively. I am quite pleased that I had such a different, wonderful, and easy experience this time. I am looking forward to working with Mr. Martin again in the future. Mr. Martin deserves 10 out 10 stars for providing stellar customer service during my visit! Thank you, Mr. Martin! ~ Ms. Hatton More
by kah13
Employees Worked With
Mr. James Martin - Service department
February 14, 2021
I always visit this dealership for my work on my vehicle the staff is always polite and courteous the only drawback is they' are a little pricey.This time when i went they where in a little bit of a ru the staff is always polite and courteous the only drawback is they' are a little pricey.This time when i went they where in a little bit of a rush and did not connect my air filter box back. Please slow down thanks. More
by Lyttlebigfoot
Employees Worked With
James Martin
February 12, 2021
Mr. James Martin was very professional and provided excellent customer service. Provided me the best value for the service that was offered and provided. I was very satisfied with his performance. T excellent customer service. Provided me the best value for the service that was offered and provided. I was very satisfied with his performance. Thanks again, Mr. Martin. More
by acs.inc
Employees Worked With
James Martin
February 11, 2021
Went in wanting a V-8 Charger or Challenger. Was denied a test drive. The used car manager refused to give me a quote on my trade in unless I sat down to sign papers. He proceeded to yell at the guy I was wo test drive. The used car manager refused to give me a quote on my trade in unless I sat down to sign papers. He proceeded to yell at the guy I was working with, ON THE SALES FLOOR. IN FRONT OF EVERYONE. xxxx POOR CUSTOMER SERVICE. I went back later to let them know what happened. I was told to email the GM. I did, and got ZERO response. So I went to Koons Ford and bought a new Mustang. I'll NEVER recommend this dealership to anyone. The people I worked with aren't listed. Sorry for those receiving this review. More
by Kathy.medina78
Employees Worked With
February 08, 2021
Natasha Tennessee is my service manager. Her customer service skills is outstanding. Natasha keeps me up on the status of my vehicle and the maintenance I may need or coming up on. My issue is that the m service skills is outstanding. Natasha keeps me up on the status of my vehicle and the maintenance I may need or coming up on. My issue is that the mechanics taking smoke breaks while my car is on the lift but I'm being charged hourly. Also this dealerships prices are high. TOO HIGH! I brought my car in Waldorf but got tired of driving so far for service. I'm only giving 5 stars because of Natasha! More
by jameslchandler
Employees Worked With
Natasha Tennessee
February 05, 2021
Excellent service. Need to fix your telephone msg - says walk-in only, but when I got there, Svc said appointment only. Otherwise, was very satisfied. walk-in only, but when I got there, Svc said appointment only. Otherwise, was very satisfied. More
by oceano79
Employees Worked With
James in Service. Not an option in your app!
January 22, 2021
Prompt, courteous service. Service advisor contacted us when vehicle done. Also pointed out some work was covered and corrected the error. Will continue to use this dealership. when vehicle done. Also pointed out some work was covered and corrected the error. Will continue to use this dealership. More
by Hai Van Pass
Employees Worked With
James Martin
January 21, 2021
I went in for an oil change, and worked with James Martin in the service department. He was great to work with and patient with my questions. I will be reaching out to him whenever I need assistance in the in the service department. He was great to work with and patient with my questions. I will be reaching out to him whenever I need assistance in the future. More
by Shannon
Employees Worked With
James Martin
January 17, 2021
Bought my 2021 Jeep Wrangler JLU Rubicon from Ourisman and Nader facilitated the sale. Overall good experience while there were some minor hiccups they go resolved in a professional manner. If your in the and Nader facilitated the sale. Overall good experience while there were some minor hiccups they go resolved in a professional manner. If your in the market for an FCA vehicle hit up Nader he will take care of you. More
by Jamie
Employees Worked With
Nader Mohammadian
December 31, 2020
This dealership is good / Good customer service Nice people keep up the good work /Special Thanks to the Service Department/ Jennifer Thanks for everything 🤗 This place ROCK'S!!! people keep up the good work /Special Thanks to the Service Department/ Jennifer Thanks for everything 🤗 This place ROCK'S!!! More
by jcorey45
Employees Worked With
Jennifer in Service Department
