
Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 901 reviews
Great customer service! I was over 15 mins late coming Great customer service! I was over 15 mins late coming in for my scheduled maintenance… I called the service department to see if it was okay. Mr. M Great customer service! I was over 15 mins late coming in for my scheduled maintenance… I called the service department to see if it was okay. Mr. Martin (James) was so nice over the phone… he said sure you can come in but I might have to wait a little longer. I was very grateful as I was getting on the road the next day. And guess what? The service was still great ave it was pretty quick (in my eyes). More
In a service department as busy is this one is, Rochelle Sabino made me feel as my vehicle was her top priority. The dealership can be justifiably proud of how she represents them to the customers. Sabino made me feel as my vehicle was her top priority. The dealership can be justifiably proud of how she represents them to the customers. More
Great customer service from the entire team! Rachel was excellent and service crew was expedient yet very thorough! For what I need done the price was quite fair! excellent and service crew was expedient yet very thorough! For what I need done the price was quite fair! More
Service person Rochelle did a outstanding job in getting me scheduled and my vehicle serviced. Thanks, Rochelle. I would definitely recommend them in the future. K myers me scheduled and my vehicle serviced. Thanks, Rochelle. I would definitely recommend them in the future. K myers More
Great no pressure new car buying experience with Stacy Bromley and Eric DeLoatch. Best finance experience, out in 5 minutes, no back room high pressure sales. Bromley and Eric DeLoatch. Best finance experience, out in 5 minutes, no back room high pressure sales. More
I took my car in Wednesday 10 March 21 for service and got the most professional and courteous customer service from James Martin and my wait time was great , I'll definitely continue to bring my car here got the most professional and courteous customer service from James Martin and my wait time was great , I'll definitely continue to bring my car here. Thanks James for all of your help More
Brought my Ram 1500 in for an oil change and 2 factory recalls on Thursday March 4, 2021. I had a 7:am appointment. James came out and explained everything to me in detail and I left my vehicle in his ca recalls on Thursday March 4, 2021. I had a 7:am appointment. James came out and explained everything to me in detail and I left my vehicle in his capable hands. I didn’t expect to get my vehicle back until much later that evening. However, James called me at 10:30 and said my truck was ready to be picked up. it was a very good experience. James and Ourisman Service are the best. More
Natasha is the best in service! Never once did I have to call to check on my vehicle. She even rescheduled my service (glass service) 3 Thursday's in a row due to the weather. I recommend her her highly. call to check on my vehicle. She even rescheduled my service (glass service) 3 Thursday's in a row due to the weather. I recommend her her highly. More
Brought my car in for an oil change earlier this week. Expected to be waiting a long time, the service area was busy. The staff were friendly directed me where I can wait. It was quick, I'll come here a Expected to be waiting a long time, the service area was busy. The staff were friendly directed me where I can wait. It was quick, I'll come here again. More
This dealership is awesome! My car was drifting to the left which gave me cause for concern for an alignment issue. I took my car in and my favorite service manager, Natasha Tennessee, and the tech gave left which gave me cause for concern for an alignment issue. I took my car in and my favorite service manager, Natasha Tennessee, and the tech gave me a complete breakdown of what was going on (which it was an alignment issue) and suggestions for my tire setup to prolong the life of my car. They even made sure I had the discount that could be applied to my service visit as I wasn't aware of it!!! These guys really care about you, your safety, and making sure your vehicle is in tip-top shape! I will continue to take my car here for all of my service needs. My car is God's blessing and I need good people to help me maintain it!!! More