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Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
901 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU
At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars.
But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop.
The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation.
Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 901 reviews
October 01, 2022
I'd give 0 stars if I could. Dropped my vehicle off to have a couple recalls done and a oil change 3 days later the vehicle wasn't even touched. I needed the vehicle back for t Dropped my vehicle off to have a couple recalls done and a oil change 3 days later the vehicle wasn't even touched. I needed the vehicle back for the weekend picked up and noticed as kid that drove if from around back got out he grabbed the door and scratched my paint and there's also a baseball sized dent in the tailgate... it's been 3 weeks and I've called multiple times and no one has returned my call.. People BEWARE and stay clear. they don't get vehicles back to there owners in reasonable time or a committed time. More
by djgolfer40
Employees Worked With
Aiden . Kevin
August 16, 2022
I am very dissatisfied with the service i received, and the rip off attempt. When I first inquired about, servicing my 2016 Jeep Cherokee Limited, I was told that we had to leave the vehicle for 3 to 4 wee the rip off attempt. When I first inquired about, servicing my 2016 Jeep Cherokee Limited, I was told that we had to leave the vehicle for 3 to 4 weeks. Two months later, I was told I would have to leave it for a week. This is where it gets good. I take my Jeep to the dealership, they tell me they can get to it in 2 to 3 days. I thought great, we're moving in the right direction. I was informed that my parking brake sensor had gone bad. They inspected the brakes, and informed me that I needed new pads and rotors. A job that normally cost approximately $1,000. They wanted twice the price over $2,000. So, I got the sensor fixed, and took the car to a different shop for brake service. There, I was informed, I didn't need new brakes. The brake pads were better than 50 percent good, and the rotors were better than 60 percent good. So why is it that they, the dealership, tried to charge me twice the price for a service I didn't need. No trust, bad business. I wish I wouldn't paid for the 3 oil package. Other than the pre paid oil changes, I will not be going back there. Please spread the word, so no one else gets robbed, legally. More
by jdp2lfp
Employees Worked With
Tony Tiani, Service Advisor
May 25, 2022
Only chose a star because I have to. Bought a new to me Jeep and thought I heard the brakes squeaking 39 days after purchase. Take it in and the service dept said I need all new brakes a Bought a new to me Jeep and thought I heard the brakes squeaking 39 days after purchase. Take it in and the service dept said I need all new brakes and rotors all around and said it would be $1700. I asked if it would be covered since I literally just bought it and it supposedly passed inspection when they sold it. Was told it could have just barely passed and over the past month they got bad. Didn’t trust this and have never had to pay that much for even an entire brake job with calipers and lines included. Took my jeep home and got a second opinion. According to the head mechanic my brakes look great and the noise was coming from a squeaky brake pedal. THEY WILL RIP YOU OFF. thank god I trusted my gut. Also I believe I got ripped off during the buying process but that’s on me for trusting the salesman. Love my Jeep but hate this dealership. More
by Jeeper
Employees Worked With
Do not know his name
April 29, 2022
good customer services, worked with Younis and was able to resolve the issue in few minutes. Verry Professional to resolve the issue in few minutes. Verry Professional More
by nabeel_hass
January 13, 2022
Arnold Palmer was professional and courteous. He listened to my issue and it was resolved the 1st time. Fast. Efficient and Professional. Kudos to Mr Palmer ✌🏾 to my issue and it was resolved the 1st time. Fast. Efficient and Professional. Kudos to Mr Palmer ✌🏾 More
by marquis
Employees Worked With
Arnold Palmer
January 02, 2022
Sarah was friendly, courteous, and conscientious in her assistance to get our Jeep checked in for service, provided timely updates, and had the paperwork ready for us to quickly check out. Ourisman mechani assistance to get our Jeep checked in for service, provided timely updates, and had the paperwork ready for us to quickly check out. Ourisman mechanics completed the work properly and in a timely manner. The dealership made us feel like valued customers. Thank you!!! More
by Tiffani27
Employees Worked With
Sarah
December 25, 2021
Amazing job done by Moe my service advisor who took me in early. He explained to me what he was going to do and he made sure I understood well before I sign anything which I very much appreciate. early. He explained to me what he was going to do and he made sure I understood well before I sign anything which I very much appreciate. More
by Kika
Employees Worked With
Moe
