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Ourisman Chrysler Dodge Jeep Ram of Bowie

Bowie, MD

4.4
902 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars. But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop. The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation. Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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2406 Crain Highway

Bowie, MD

20716

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Showing 902 reviews

February 19, 2025

Went in early for my appointment an Tony help me right away. An got me in an out in about to minutes customer service was great. More

by chris198116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you Very much for the kind words

February 17, 2025

Dishonest sales experience: During negotiation, I stated clearly that I would be paying cash (no financing needed) and take responsibility for all the state of MD costs for titling and registering the vehic More

by clpenders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kunta Mambouray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am listing the General Manager as our salesperson was very nice and he had to consult with someone else
Feb 17, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We appreciate your feedback, but we want to clarify the facts of this situation. You initially agreed to the sale price but then attempted to negotiate additional discounts after the fact. The $800 processing fee you are referring to is not a state-mandated fee but is a standard charge applied to every customer purchasing a vehicle at any Ourisman dealership in Maryland. It is neither hidden nor selectively applied. Your claim that you were misled is simply not accurate. The processing fee is clearly disclosed in accordance with Maryland law, and had you inquired beforehand, we would have gladly explained this to you. To suggest that you should be treated differently from every other customer speaks more to your mindset than to our business practices. We strive to be transparent and fair in all our dealings, and while we understand that not every sale will work out, we stand by our pricing and policies. If you have any further concerns, we are happy to discuss them directly. — Ourisman Dealership Management

February 03, 2025

It was a pleasure working with team here at Oursman Chrysler Jeep Ram of Bowie. More

by RMitch06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Curtis, Lauren Smith
Feb 06, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We are happy to hear that the team took care of all your needs

January 17, 2025

It was a good experience the young lady that helped me. I can't remember her name, but she was great.I give her five stars More

by gloverk147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Walford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Magaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herbert Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kunta Mambouray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for trusting in us and doing business here

December 24, 2024

Fast and efficient service. I will bring my car again and again for all services. More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Griffin
Dec 26, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you and we look forward to seeing you again

December 18, 2024

Paul Carroll was very helpful in servicing my Jeep. Explained every thing clearly and complete. More

by Kgj0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Carroll
Dec 23, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for the 5 star review, Paul is great

December 13, 2024

Great customer service , fast friendly and a great comfortable waiting area . I will continue to use this service center More

by Pettypaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carroll
Dec 23, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Glad to hear that and we will be more that happy to keep it going great for you

December 10, 2024

Great customer service! ! I was very satisfied with the representatives at this location. Would highly recommend. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Dec 23, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you Keith, Glad to hear this

December 04, 2024

I highly recommend this dealership. Excellent service, very skilled. Everyone was a pleasure to deal with. More

by bobby.l
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for the great words Bobby

December 03, 2024

My experience at Ourisman was great. I got pre-approved through my credit union and Ourisman did the rest. Thank you so much to my amazing salesman, Dwayne Holmes , Sales Manager, Danny, More

by C.C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
salesman, Dwayne Holmes , Sales Manager, Danny, and finance manager, Lauren
Dec 05, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Glad we could be a good part of your vehicle choice, Thank you for working with us.

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