
Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Service department lacked communication, ordered wrong part, couldn’t get new part to program and needed specialist. Same issues after picking car up, second visit same thing technician could not get car part, couldn’t get new part to program and needed specialist. Same issues after picking car up, second visit same thing technician could not get car to program and the communication was horrible. Both times we picked up “completed” vehicle there were extra bolts and parts laying around. This dealership is not in favor of the customer. I highly recommend using one of the other many local dealerships not affiliated with the Ourisman name. More
We met with Joel today at the dealership, he did an excellent job helping us and answered all of our questions. The car was cleaned and ready to go when we were finished with financing. excellent job helping us and answered all of our questions. The car was cleaned and ready to go when we were finished with financing. More
Excellent service, professional salespeople always willing to help. They strive to provide the best deal and offer several options that you can't refuse. You leave here with a new car. Don't look for willing to help. They strive to provide the best deal and offer several options that you can't refuse. You leave here with a new car. Don't look for a car, come here, the car will find you. More
I had tried for a year to get an appt to get a recall fixed. Taking the car in and the check-in process was very easy. When I finally got the appt I was told I could get a shuttle ride home. But then I w fixed. Taking the car in and the check-in process was very easy. When I finally got the appt I was told I could get a shuttle ride home. But then I was told they only drove about 10 miles at the time I went in. I did get a ride home but I t was not a seamless process. More
Took my jeep in for a check and they found problem with battery but wanted to run additional test because of how jeep was riding. I think if its simple things like oil change than this deal for you. Anythi battery but wanted to run additional test because of how jeep was riding. I think if its simple things like oil change than this deal for you. Anything complicated don't go here More
I will never buy a car from this dealership again. They sold me a $52,000 vehicle without even performing a basic oil change. When I drove off the lot, the car was already at 30% oil life. That’s unac They sold me a $52,000 vehicle without even performing a basic oil change. When I drove off the lot, the car was already at 30% oil life. That’s unacceptable, especially considering this is the second vehicle I’ve purchased from them. You’d expect better treatment and attention to detail for such a significant purchase—and from a repeat customer no less. I’m extremely disappointed with the service and lack of care. I strongly advise others to take their business elsewhere. More
I will never buy a car from this dealership again. They sold me a $52,000 vehicle without even performing a basic oil change. When I drove off the lot, the car was already at 30% oil life. That’s unac They sold me a $52,000 vehicle without even performing a basic oil change. When I drove off the lot, the car was already at 30% oil life. That’s unacceptable, especially considering this is the second vehicle I’ve purchased from them. You’d expect better treatment and attention to detail for such a significant purchase—and from a repeat customer no less. I’m extremely disappointed with the service and lack of care. I strongly advise others to take their business elsewhere. More
Absolutely terrible experience. This dealership dragged me along without ever giving me concrete numbers and insisted I complete a credit application first. After submitting it, I h This dealership dragged me along without ever giving me concrete numbers and insisted I complete a credit application first. After submitting it, I had to practically beg someone to call me back for any kind of update. Five days passed with no communication, only to hear through the grapevine that they were no longer honoring the deals they had promised—even with credit applications already on file. Completely unprofessional. Save yourself the headache and just go to their sister store in Baltimore or Clarksville—they actually want your business! More
Went in early for my appointment an Tony help me right away. An got me in an out in about to minutes customer service was great. away. An got me in an out in about to minutes customer service was great. More