Ourisman Chrysler Dodge Jeep Ram of Baltimore - Service Center
Baltimore, MD
73 Reviews of Ourisman Chrysler Dodge Jeep Ram of Baltimore - Service Center
It took over two months to get the AC fixed in my Jeep Cherokee. When my jeep was finally done, I picked it up and noticed grease marks all over my white interior and my antenna cover was missing. My Jeep Cherokee. When my jeep was finally done, I picked it up and noticed grease marks all over my white interior and my antenna cover was missing. My Jeep spent a lot of time on the lot waiting for service. This is by far the worst experience I have ever had from a dealership. From blatant disrespect to insane excuses, my car was never made a priority. I contacted Jeep Customer Care and they were helpful. I will not be returning to this dealership and I do not recommend this dealership for Jeep service. More
Other than my vehicle being worked on late, I have no complaints with my service. The crew greeted me very nicely and they have a great sense of humor. I enjoy my visits to this location and look forward complaints with my service. The crew greeted me very nicely and they have a great sense of humor. I enjoy my visits to this location and look forward to my next visit which will be soon. More
Absolutely perfect from start to finish! Very happy with every aspect of the process. Thank you! Very happy with every aspect of the process. Thank you! More
Easy to get appt for time I needed through website. Service completed without any problems. Service completed without any problems. More
Good costumer service I like there help and the department was professional and friendly ab department was professional and friendly ab More
Okay so this is my fave jeep dealership. Not only is their cleanliness on point, also is their customer service. Everytime I go in, im greeted with smiles and their hospitality is above and Not only is their cleanliness on point, also is their customer service. Everytime I go in, im greeted with smiles and their hospitality is above and beyond. I'm very appreciative of the time they take to ensure you're made aware of every step of the process. I recommend anyone and everyone who has a jeep to them. They're proficient at every step during any process. More