Ourisman Chrysler Dodge Jeep Ram of Baltimore

Great salesman, very patient and and showed car intelligence! Did not feel under any pressure and helped make the car buying process a great 1st time experience intelligence! Did not feel under any pressure and helped make the car buying process a great 1st time experience More

This dealership advertises a "dealer discount" in the itemized price breakdown on their website, but will not hesitate at all to turn that into an "Inventory Shortage Fee," which is better known as a mar itemized price breakdown on their website, but will not hesitate at all to turn that into an "Inventory Shortage Fee," which is better known as a markup. This practice is why lots of folks do not like car dealerships to begin with...and this dealership in particular is not really willing at all to consider the situation at hand and whether or not the markup is necessary. Based on this alone, I cannot (and will not) recommend this dealership to anyone. More

Charles Dickerson was an amazing help! Made the experience much better than any other car buying experience! experience much better than any other car buying experience! More

My experience with sales consultant Kimberly Salgado is the best I’ve had. I saw her posts on Facebook and my friend also bought from her! I ended up getting something completely different but I’m happy wi the best I’ve had. I saw her posts on Facebook and my friend also bought from her! I ended up getting something completely different but I’m happy with my New Jeep Compass! Mi experiencia con la consultora de ventas Kimberly Salgado es la mejor que he tenido. ¡Vi sus publicaciones en Facebook y mi amigo también le compró! Terminé recibiendo algo completamente diferente, pero estoy contento con mi nueva Jeep. More

DO NOT waste your time trying to do business with ourisman chrysler dodge jeep ram of Baltimore. They have questionable business tactics from sales guy to GM of sales and all the way to the top GM(I ourisman chrysler dodge jeep ram of Baltimore. They have questionable business tactics from sales guy to GM of sales and all the way to the top GM(I spoke to all 3). We agreed upon a price OTD for one of their used vehicles as listed on their website certified pre owned . While at the bank, received a call that the vehicle price would be an additional $1695 for Certified Pre-Owned 7yr. / 100,000 mile warranty even though the vehicle description included this warranty on their website. I wish I read previous comments because this unethical technique of how they do business happened to plenty of others from reviews. Proceed at your own risk!!! I would leave a review with Better Business Bureau but they are NOT BBB accredited. More

Very helpful staff, they gave me all the information I needed. They were friendly and helped me achieve getting my new car. needed. They were friendly and helped me achieve getting my new car. More

What an amazing dealership and buying experience. It started with a phone call to Kathy McKinney followed by a road trip all the way from NY to Baltimore, MD! Kathy and the sales manager I worked with, started with a phone call to Kathy McKinney followed by a road trip all the way from NY to Baltimore, MD! Kathy and the sales manager I worked with, Sky, were a pleasure to deal with and were very fair and professional. We reached a deal fairly quickly as they are no nonsense and really want to get their customers the best deal. The inventory and prices were much better at this dealership than all the others I researched and spoke to. Kathy makes you feel like family as she tours the dealership with you and introduces you to the dealership family/employees. I cannot say enough great things about my buying experience! Put it this way…it’s a 6 hour drive and I wouldn’t mind going back to get my truck serviced there! More

I am very pleased to have purchased my vehicle with Ms Kathy McKinney. She was such a sweet and attentive lady. I wasn’t feeling my best and Kathy went above and beyond to meet my needs. I am pleased to s Kathy McKinney. She was such a sweet and attentive lady. I wasn’t feeling my best and Kathy went above and beyond to meet my needs. I am pleased to say I left the dealership a happy customer. I LOVE MY CAR. If you are ever on the hunt for a car be sure to visit Kathy at Ourisman Baltimore. More

Charles and Sky were really helpful getting me my charger. I didn’t plan on getting a car but they really made it happen for me. They didn’t make me feel like I was being pressured and they were pati charger. I didn’t plan on getting a car but they really made it happen for me. They didn’t make me feel like I was being pressured and they were patient and willing to work with me. More